2019 Honda Pilot Collision Avoidance Problems

Which parts fail

• Automatic emergency braking
  71
• Adaptive cruise control
  70
• Warnings
  66
• Assist
  42
• Warning
  40
• Rearview system braking
  17

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  314%
• 25k–50k
  629%
• 50k–75k
  629%
• 75k–100k
  314%
• 100k–150k
  314%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2019 Honda Pilot owners, lightly cleaned up (personal details are redacted by NHTSA).

While operating the vehicle in reverse at a low speed (under 5 mph), the Advanced Driver Assistance System (ADAS) failed to provide any audible or visual alerts regarding a stationary vehicle positioned directly behind my path. The vehicle is equipped with a Rearview Video System and Rear Proximity/Parking Sensors, both of which were active. Despite a clear line of sight and the secondary vehicle being a standard passenger car, the sensors did not "ping" or trigger an emergency brake/alert, resulting in a rear-end collision. The sensors and camera lens were clean and free of debris at the time of the incident. This represents a failure of the safety system to perform its primary function of obstacle detection in a standard backing scenario, posing a significant risk for back-over incidents involving pedestrians or other vehicles.

The contact owns a 2019 Honda Pilot. The contact stated that the rear-view camera had been failing but had stopped operating weeks ago and only displayed a blank screen. The contact stated that prior to the complete failure of the camera, there were intermittent failures for approximately 1 year. The vehicle was taken to a local dealer several times for camera repair. The contact stated that after each repair, the camera failed again. The manufacturer was informed of the failure and contacted the dealer for help with the repair. The contact stated that the manufacturer had reimbursed the contact for one of the diagnostic test fees that was paid to the dealer. The vehicle was repaired; however, the failure reoccurred. The failure mileage was approximately 81,000.

The contact owns a 2019 Honda Pilot. The contact stated while reversing, the rear-view camera screen went black and the most net connection off warning message was illuminated on the screen before it went black again. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the most net connection cable needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure was experienced several times. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V440000 (Electrical System, Back Over Prevention) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention). The contact stated that the part to do the recall repair was available however, after contacting multiple dealers, the contact was informed that only one vehicle per day would be serviced for the recall and the next available appointment was in July of 2024. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact that while reversing, the backup camera screen was blank and created a visibility hazard for the driver. The failure mileage was 51,000. Parts distribution disconnect.

The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the Collision Mitigation System, Lane Keep Assist, Adaptive Cruise Control, brakes, and seat belt warning lights were illuminated. Additionally, the contact stated that the RPM gauge operated as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 21V215000 (Fuel System, Gasoline), 19V298000 (Engine and Engine Cooling), and 20V439000 (Back Over Prevention, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

The contact owns a 2019 Honda Pilot. The contact stated that after shifting to reverse, the back over prevention camera screen displayed multi-colored pixels, but no image of the rear of the vehicle was displayed. The vehicle was taken to the local dealer who diagnosed that the rear camera display unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V431000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the contact was concerned the replacement of the rear-view camera was not included in the recall. The contact stated that while attempting to park, there was an abnormal sound followed by the rear camera failing to operate as needed. The vehicle was taken to the dealer for an update; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 28,000.

The contact owns a 2019 Honda Pilot. The contact stated the rear-view camera failed to display the rearview. The contact then learned that the vehicle was included in NHTSA Campaign Number: 23V431000 (Back Over Prevention), so they took the vehicle to the dealer and had the remedy completed. The camera continued to fail to display the rearview of the vehicle. They returned the vehicle to the dealer who then diagnosed that the camera had failed. The camera needed to be replaced. The vehicle had been repaired a second time. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

The contact owns a 2019 Honda Pilot. The contact stated that the LKAS, cruise control, and Forward Collision Avoidance warning lights were illuminated, indicating that the safety features were inoperable. The vehicle was taken to the dealer, where DTC: U3000/49; was retrieved, indicating an internal failure of the multi-purpose camera unit. The dealer informed the contact that if the front multi-purpose camera was defective, the safety features would become inoperable. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

The contact owns a 2019 Honda Pilot. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The "Camera System Failure" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 20V440000 (Electrical System, Back Over Prevention) however, the VIN was not included in the recall. The failure mileage was approximately 60,000.

Related recalls

Collision Avoidance complaints in other Pilot years