2010 Honda Pilot Airbag Problems

Mileage when the problem started

• Under 25k
  222%
• 25k–50k
  111%
• 50k–75k
  222%
• 75k–100k
  111%
• 100k–150k
  222%
• 150k+
  111%

Owner reports

Selected complaints filed with NHTSA by 2010 Honda Pilot owners, lightly cleaned up (personal details are redacted by NHTSA).

I recently bought this car used and the car and the airbag icon was on and the dealer from where I bought the car. He said that it was a honda air bag recall passenger side and I went to Honda to go and get it replaced and once they fixed it the airbag icon was still on. The car has never been in an accident and the driver side is the issue. I went to the dealership where I bought the car and they gave me a code that they read from the diagnostic test and it read 31-11. The car has never been in a car accident and the driver side is the issue. They said that when Honda made the car they didn't do it right so they should fix it. I need help!

At 7:15 am in a public parking lot of a strip mall setup, I approached a parking place but first letting an employee of panera bread cross in front of me before I approached the space. Upon approaching I was gliding in using the brake to slow me when all at once the engine reved while my foot was on the brake accelerating me and the vehichle into a tree 8 feet past the parking space, deploying the air bag and bouncing me back around 16 feet. The vehichle had at least accelerated to 20mph to accomplish what had happend. My husband had told me as well as the officer at the scene, that this had happened to him 3 times in the recent past on a graduated intensity. I suffered hand lacerations as well as forehead with chest bruising from the seat belt and a hand burn from the deployed air bag. …

The air bag deployed when something hit my windshield causing me to lose control of the vehicle and ending with the vehicle being on its side and the jaws of life being used to remove my body. I literally drove 1/10 of a mile when this happened at a speed of 40 MPH on a side street

Takata air bag recall. Notified on 18 July 2016. Told to avoid having passenger in the front seat. Local Honda dealer said no parts to repair are available. They have been told to say, expect 2 weeks to 2 months (or more) until parts are available. I called Honda automobile customer service, and they seemed aggravated by my call, told me parts are not yet available, and I need to expect at least two weeks - up to 2 or more months - before parts are available and they will inform me in writing when to bring my automobile in for repair. This is unacceptable to have limited use of my automobile. It is very poor customer support to to be unable to fix a dangerous situation.

Tl* the contact owns a 2010 Honda Pilot. The contact stated that while making a right turn, another vehicle crashed into the driver's side of the vehicle. Upon impact, all of the air bags deployed except the driver's side. The contact also stated that the vehicle was previously repaired under NHTSA campaign id number: 13V016000 (air bags). A police report was taken and the vehicle was deemed destroyed. The contact sustained minor injuries. The failure and current mileages were 50,000.

Takata recall I have received notice of the recall. Called my dealership in June, they told me they would order airbags. I am still waiting for the airbags to be replaced. I wrote American Honda asking for a rental car because I have children in my car for carpool to/from school and have been told no that "Honda is not prepared to do that". But I am still waiting for the airbags. It has been 3 months; that is much too long.

Tl* the contact owned a 2010 Honda Pilot. While driving approximately 20 MPH, the air bags deployed unexpectedly. As a result, the contact crashed into a concrete block divider. A police report was filed and there were no injuries. The vehicle was towed to a tow yard and deemed destroyed by the insurance company. The failure mileage was unknown.

Takata recall no one from Honda has ever contacted me even though they have had my email and cell number for years. Nor have I been given any information as to when I might expect this recall to be acted on.

Takata recall Honda informed us in July that our passenger side airbag is defected and when we called to get it repaired we were informed they were on back order and would call us when they come in. As of August 31st, we still have not heard from Honda. We have been having to drive 2 cars around while we are in town as we can't get our whole family to fit given there are 2 kids in car seats still. We only requested alternate transportation for our road trip labor day weekend as it's a family trip and we can't use the 3rd row seat of our Pilot given we have to put our suit cases in the back. Lisa (phone number [phone]) from American Honda claim rep was extremely rude twisting my words around and making the situation completely worse when it did not have to be. …

Takata airbag. Honda sent me a letter stating I should not allow a passenger in the front passenger seat, but this is the exact reason I bought a Pilot. It is large, and safe as I take my 82 year old mother everywhere, and I wanted her safe. Now, I am supposed to put her in the back seat with my boyfriend's grandkids, and she will have no airbag if something goes wrong? I was told by my dealer that Honda had a million dollars for rentals, and now that is exhausted. How is that my issue? I paid for a safe car to drive my mom around, and now I have none! I need a rental car until this issue can be fixed. How are Takata airbags still being put into new vehicles? I need Honda to respond. To date, my 3 calls to their talking heads at [phone] have not been answered. …

Related recalls

Airbag complaints in other Pilot years