2004 Honda Pilot Airbag Problems

Which parts fail

• Side/window
  2
• Frontal
  2

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  38%
• 25k–50k
  38%
• 50k–75k
  616%
• 75k–100k
  616%
• 100k–150k
  822%
• 150k+
  1130%

Owner reports

Selected complaints filed with NHTSA by 2004 Honda Pilot owners, lightly cleaned up (personal details are redacted by NHTSA).

Tl* the contact owns a 2004 Honda Pilot. While driving at an unknown speed, another vehicle crashed into the passenger side of the contact's vehicle. The contact stated that the air bag warning indicator illuminated and the air bags failed to deploy. There were no injuries and a police report was not filed. The dealer (first texas Honda, 3400 steck ave, austin, tx 78757) was contacted and informed the contact that the air bags would not deploy unless the vehicle was traveling at a certain speed. It was unknown if the vehicle was towed. The failure was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 190,000.

Tl* the contact owns a 2004 Honda Pilot. While driving 65 MPH, the vehicle crashed into some guardrails and rear ended another vehicle. All the air bags failed to deploy. A police report was filed. The vehicle was towed to b and l recovery & towing (located at 100 minue st, carteret, nj 07008; [phone]) where it remains for inspection. The contact sustained head, shoulder, lower back, and neck injuries that required medical attention. The dealer and manufacturer were not contacted. The approximate failure mileage was 200,000.

Tl* the contact owned a 2004 Honda Pilot. While driving approximately 30 MPH, another vehicle crashed into the passenger side of the contact's vehicle. As a result, the contact crashed into the median. The air bags deployed. The deployment ejected objects that caused the contact to sustain a bruised eyebrow and a black eye, which required medical attention. The vehicle was destroyed. A police report was filed. The manufacturer was notified of the failure. The failure mileage was 123,000....updated 06/09/15

After noticing the seatbelt/airbag warning light was on, I arranged to have it checked by the dealer, ken dixon Honda of waldorf, md. I also requested an oil change. When I droped the car off, the gentleman asked if I was there for an oil change. I said yes but I was really there to have the seatbelt/airbag system checked and the light reset. He asked if I wanted my car washed; it was free. Half way home, (I live one hour away) I realized the warning light was still on. The next day, Friday, we drove to georgia. On our way home, we rolled three times in our Honda Pilot. None of the airbags opened. Although we walked away, we suffered head and neck injuries, none of which were life threatening. I would like to know if they should have deployed. Could you please let me know where to go and how I should respond. Thank you.

Tl contact owns a 2004 Honda Pilot. The contact stated that there had been sudden acceleration with the vehicle on numerous occasions before the crash occurred. While driving out of a parking space the vehicle suddenly accelerated and crashed into the side of the house which moved it six inches. The air bags did not deploy. The driver was injured while shifting into neutral gear and park at the same time in order to stop the vehicle from accelerating. The brake were depressed while the rpms increased excessively and the vehicle would not turn off. A police report was available if needed. The vehicle was towed by the sheriff to perform a forensic examination on it. The insurance company confirmed that the vehicle was destroyed. The Honda manufacturer was not contacted. The failure mileage was 90,000.

The air bags failed to work when the car impacted a vehicle head-on. The air bag failed a 2nd time when the vehicle was impacted in the rear bumper. The speed of the vehicle in the rear was going aproximately 50mph. The children in the rea seating had very soar necks for a week. I bought the car with the understanding the vehicle was a safe vehicle. I had four children in the vehicle. When I talked to the Honda mechanic, he explained to me that because I was in the middle of two cars the air bag computer system was confused on where to send the air... I think that is wrong! There should be a signal that when confused on where to go, set all of the airbags off. By not sending any off, it indangered my family... Please reconsider the five star rating you give a false impression.

In early April, 2015 I received notice of air bag recall. On April 8, 2015 I contacted lancaster Honda re having the part replaced. I was told within 2 weeks they would call me back. They didn't. About May, 2015 I called them back, they apologized and said the part hadn't come in, but should be in by the end of the month. On July 3,2015 I called American Honda. They also apologized, but stated they had been unable to obtain the part, but that it should be available by the end of July. It is now August 3rd, 2015 and I have not heard anything from anyone. In my area we've been having unusual humid and hot weather which is supposed to be the most dangerous for this particular defect. When is this going to be resolved?

Dealer completed campaigns 14-045 and 14-046 front air bags on November 11, 2014 for our 2004 Honda Pilot which is located in florida. Subsequently received a second airbag recall notice NHTSA 14v-700 dated January 2015, front passenger air bag. Called dealer for appointment, service manager reports completion of the earlier 14-045, 46 is sufficient, not necessary to complete 14v-700. Called Honda America, same response. Honda America would not provide written documentation, recall is still shown as open this vehicle.

Passenger side airbag deployed while vehicle in operation. My husband was driving on the freeway, 65 MPH, no impact, nothing hit our car, no reason. I was sitting in passenger seat. The airbag blew, some burning and bruising to my arm, ear is ringing. No reason for the airbag to deploy! Very dangerous. Called Honda, car [redacted]. We've had our front airbags recalled. Do the sides have problems too?

Tl* the contact owns a 2004 Honda Pilot. The contact stated that the side air bag warning indicator illuminated while driving at any speed. The contact received notification of NHTSA campaign number: 15V320000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000. Updated 09/21/15

Related recalls

NHTSA investigations

Airbag complaints in other Pilot years