Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Honda Passport owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling at a stop light the vehicle stalled. The contact noticed the instrument panel showed the vehicle had shifted into neutral. The message to shift to park(P) was then displayed. The contact turned off and restarted the vehicle to shift to park. While driving at various speeds, the vehicle decelerated before lunging forward and accelerating. The dealer was contacted, and it was confirmed that the part for the recall repair was not yet available. The dealer had not diagnosed the vehicle. The manufacturer was not made aware of the issue. …
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while coming to a stop at a stop light, the vehicle lost motive power and the transmission shifted into neutral(N) as the crash mitigation warning light illuminated. The contact stated that she was able to restart the vehicle after turning off the vehicle. The contact shifted into park(P) and then back to drive(D). Additionally, the contact stated while driving approximately 45 MPH and depressing the brake pedal, the vehicle lost motive power and the transmission independently shifted into neutral(N). The vehicle was able to restart. The vehicle was then taken to a local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000.
The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.
The contact owns a 2019 Honda Passport. The contact stated that while driving at slow speeds, the transmission was shifting hard. The Adaptive Cruise Control, Lane Keep Assist, transmission, and auto high beam warning lights were illuminated. The vehicle was taken to the dealer, where a transmission flush was performed; however, the failure persisted. The dealer performed a diagnostic scan and retrieved DTC: U0104 and U0104-00. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,200.
Was traveling at speed of 20 mph on a residential street when engine suddenly paused and car shifted into neutral. There was no indication of an impending engine failure. Emission warning lights came on and i was unable shift the car out of neutral to move it off to the side of the road. After multiple attempts to restart the engine, i was able to engage it in drive and move the vehicle to safe location. Took it to Honda dealer who diagnosed the problem as Code P0810 (clutch position control error). The transmission control module was replaced. The dealer contacted Honda who suggested that it could ultimately result in a 2 step repair if the problem recurs. They were unable to reproduce the problem immediately after the repair. The 2nd step would involve replacing the engine harness for $6000. …
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. …
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don't believe them. …
The right axle boot has a layer of grease on the outside and was suspected of being cracked. My vehicle is under it's original 36,000 mile/3year warranty. The Honda dealer repair department stated that the manufacturer does not consider this a defect. To demonstrate to me that this is not a defect I was shown another car with the same issue and was offered the opportunity to view more vehicles with the same issue. Apparently this is evidence to the dealer and manufacturer that there is no problem with the axle boot. I would think that the fact that several vehicles in one shop showed the same covering of grease on the right boot suggest that there is a manufacturing problem. It is also interesting to note that the boot on the left axle is different from the boot on the right and shows no evidence of grease. …
Traveling up a hill of 5-degree incline. 20 MPH speed limit. Came to complete stop, pushed reverse button. Back over prevention camera did not activate. Did not depress gas pedal. Vehicle rolled backward 35 feet before coming to rest partially in traffic and partially in private driveway. Instrument panel indicated vehicle P for park throughout the entire event. After coming to rest: (partially in traffic) Vehicle would not shift out of park. Error messages on Instrument Panel stated: "Stop Driving When Safe. Transmission Problem. See Manual." Check Engine was not illuminated. Turned off car and back on. Same error message was still present. Gear selector buttons would not respond and vehicle remained in Park, partially stuck in traffic. Repeatedly attempted to get vehicle to shift out of park. …
The vehicle was unable to restart after the auto idle stop engaged at a stoplight, shutting the engine off. Upon release of the brake, the engine did not restart and the car was left stranded for several hours in the middle of a large intersection putting the driver at risk. The car was unable to be restarted and stranded for over two hours until police were able to clear a safe path and have the car towed to the nearest service center. There were no warning indicators or service lights prior to this occurrence. The authorized Honda service center found that the battery was drained and the auto idle stop had engaged while the car battery was low, leaving the car stranded and unable to be restarted.
Transmission complaints in other Passport years
Frequently asked questions
How common are transmission problems on the 2019 Honda Passport?
NHTSA has 25 complaints about the transmission & drivetrain of the 2019 Honda Passport, 9% of the model year's 282 complaints.
Is there a recall for 2019 Honda Passport transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2019 Honda Passport, though it has 10 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2019 Honda Passport transmission problems start?
Half of the complaints with a recorded mileage happened before about 10,000 miles, and 60% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.