2019 Honda HR-V Fuel System Problems

Mileage when the problem started

• Under 25k
  640%
• 25k–50k
  533%
• 50k–75k
  427%
• 75k–100k
  00%
• 100k–150k
  00%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2019 Honda HR-V owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the engine seized. In addition, the check engine warning light illuminated. The contact stated that two days prior to the failure, his wife noticed that the vehicle was hesitating when the accelerator pedal was depressed. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The battery was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. …

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial startup, the vehicle would hesitate before driving, and when accelerating at various speeds the vehicle would display the same hesitation before accelerating. No warning lights illuminated. The dealer was contacted and confirmed that parts were not available in their district as a whole due to the manufacturer not providing any. The manufacturer was made aware of the failure. The failure mileage was 42,000. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the warning light was cleared. The vehicle was not diagnosed or repaired. A second dealer, Paragon Honda (57-02 Northern Blvd, Woodside, NY 11377) was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 9,954. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000(FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the vehicle would not immediately start and experienced acceleration hesitations. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 28,000. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The contact stated while driving approximately 60 MPH, the instrument panel was flashing on and off and the vehicle stalled. The contact stated that the steering wheel was difficult to turn. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when attempting to start the vehicle, the contact would have to make several attempts before succeeding in starting. No warning lights illuminated. The dealer was contacted and confirmed that the parts were not available for all dealers in the area. The manufacturer was not made aware of the issue. The failure mileage was 55,000. Parts distribution disconnect.

The contact owns a 2019 Honda HR-V. The vehicle was taken to the local dealer to be repaired under NHTSA campaign number: 21V215000 (Fuel System, Gasoline). While leaving the dealer, there was an abnormal fuel odor inside the vehicle. The contact stated while driving the fuel odor in the vehicle caused her to have headaches and there was a burning sensation in her throat and in her eyes. The contact continued driving to her residence. The contact was concerned that the fuel odor might cause long-term health conditions. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,415.

The contact's daughter owns a 2019 Honda HR-V. The contact stated that while his daughter was driving 35 MPH, the vehicle shut off unintendedly, and occasionally the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to the owner's residence. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the owner to the dealer for a diagnostic test. The failure mileage was approximately 69,000.

The contact owns a 2019 Honda HR-V. The contact stated while driving 70 MPH, the vehicle jolted forward. The vehicle failed to start. There were no warning lights illuminated. The contact called the local dealer and was informed to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 55,575.

The digital gauge on this vehicle has intermittent faults. The gauge goes totally blank, sometimes the digits appear scrambled, other times not at all. This gauge includes odometer as well as the fuel gauge, (and other analytical information that is perhaps not as critical). The lack of a reliable working fuel gauge on this vehicle is concerning and may cause driver to unknowingly run out of fuel in places that are totally unsafe - highway, bridge, or some remote location. Another concern is that if the odometer is not working, not accumulating miles, how does a buyer know what she/he is buying? Is the vehicle mileage accurately reflecting the miles on this car? Checking on this on-line I discovered that this is not an isolated problem, and that NHTSA may not be aware of this as car owners may not be reporting this as a safety issue. …

Related recalls

Fuel System complaints in other HR-V years