Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2020 Honda HR-V owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that after parking and turning off the vehicle, the vehicle was not able to be restarted. The contact was able to restart the vehicle after several attempts. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that parts were not yet available to repair the vehicle. The failure mileage was 25,325. Parts distribution disconnect.
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally the vehicle failed to start. Additionally, occasionally while driving at undisclosed speeds, the vehicle lost motive power and stalled. The vehicle was taken to the dealer. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available. Parts distribution disconnect.
The contact owns a 2020 Honda HR-V. The contact stated while driving 30 MPH, the vehicle stalled. The oil and battery warning lights illuminated. After waiting ten minutes, the vehicle restarted. The contact stated that occasionally the vehicle failed to restart. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The contact called the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while accelerating. The dealer was contacted. The manufacturer was made aware of the issue and informed the contact that a limited amount of parts was being delivered to each dealer. The failure mileage was 13,600. Parts distribution disconnect.
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal fuel odor inside the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,200. Parts distribution disconnect.
The contact owns a 2020 Honda HR-V. The contact stated that the vehicle was taken to a local dealer to be repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the contact stated that the vehicle failure was not repaired. The contact stated while refueling the vehicle, the fuel gauge showed full; however, upon further investigation, the fuel tank was not full. The local dealer was contacted; however, the vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 10,847.
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.
One of the many times my car would not start. I was trying to leave work and my Honda HR-V would not start. [redacted] at [redacted] - I got in my car to drive to work, and it gave a stuttering sound. I contacted Honda on November 18th 2024 about the recall and was told my name would be put on a list and I'd be contacted when the part became available. My mother went into the Dover, Delaware Honda location today, [redacted], to inquire about an ETA on the recalled part and she was told that the recalled part "Was not being released". She was also told, by the Assistant Service Manager that he waited 8 months for this recalled part to be fixed on his vehicle. …
My car keeps stalling. It stalled on me about 10 times already. It keeps happening when I'm driving slow and on a stop light. I took it to 2 mechanics and they said the system is not showing anything. I took it to the dealer and said the same thing. The dealer had my car for 3 days, trying to test drive it but they said nothing happened and they don't know what's wrong. I took the car back, drove it the next day and it stalled on me again. It stalled on a parking lot, it stalled on a stop light 4 times today 9/25/2025. I took it to another mechanic and they said it's the fuel pump. They told me that 2020 Honda HRV had recalls for the fuel pumps but my car VIN is not part of it.
Sometimes when I am driving on any road flat, incline, up a hill/mountain trying to merge into traffic/pass a vehicle. I think I covered all of the situations. There is a DRAMATIC LOSS OF POWER or a PLAY or SOMETHING where I have to push the accelerator all the way to the FLOOR in order for it to get gas or gain speed to pass or to accomplish the task at hand. My 2020 HR-V only has a little over 17,500 miles. I also only put in gas from QT which is a TOP TIER GASOLINE. So I don't know what the problem is but I am going to end up having a wreck because of this or worse dying because of this problem.
Related recalls
Fuel system, gasoline › Delivery › Fuel pump
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda…
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD.
Fuel System complaints in other HR-V years
Frequently asked questions
How common are fuel system problems on the 2020 Honda HR-V?
NHTSA has 26 complaints about the fuel & propulsion system of the 2020 Honda HR-V, 31% of the model year's 85 complaints.
Is there a recall for 2020 Honda HR-V fuel system problems?
Yes — NHTSA recall 23V-858 (fuel pump, Dec 18, 2023). Recall repairs are free at authorized dealers.
At what mileage do 2020 Honda HR-V fuel system problems start?
Half of the complaints with a recorded mileage happened before about 30,000 miles, and 38% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.