2017 Honda CR-V Airbag Problems

Mileage when the problem started

• Under 25k
  1169%
• 25k–50k
  213%
• 50k–75k
  16%
• 75k–100k
  00%
• 100k–150k
  213%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2017 Honda CR-V owners, lightly cleaned up (personal details are redacted by NHTSA).

Airbags did not deploy during car accident and are not available for inspection as car was totaled. My safety and the safety of other passengers were put at risk the driver was slammed forward since the car got rear ended and the driver's chest was slammed into the steering wheel; medical attention was required and injuries were sustainted. The other two passenger also required medical attention and sustained injuries one to their neck and the other to their head, chest, and back. The problem has not been reproduced or confirmed by the dealer or an independent service center as the car is totaled and signed over to insurance. The vehicle was inspected by police onsite shortly after the car accident and an insurance representative will pick up the vehicle tomorrow. Warning lamps/messages: unknown.

The driver side, curtain airbag deployed incorrectly. The airbag deployed at an angle. Instead of the airbag going down to provide a barrier between the window and the driver, the air bag slid to the right hand side of the driver's head. This meant that the driver's head was squeezed between the window and the airbag for two or three minutes until the airbag deflated. The car seat airbag was deployed as well. The collision happened at a 30 degree angle. The driver was stopped and the oncoming driver was traveling 10-15 mph. The rear door on the driver's side was struck and was the only door damaged. No windows were damaged. The vehicle is a total loss and is being towed by the insurance company to be auctioned and salvaged.

The contact owns a 2017 Honda CR-V. The contact stated that while his son was driving at an undisclosed speed, the passenger's side air bag inadvertently deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause for the air bag deployment. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

We purchased this car used with just at 40,000 miles and it passed inspection without any codes. After owning it less than two weeks, my son was driving it with his brother in the front passenger seat and they luckily noticed the PASSENGER AIR BAG OFF LIGHT WAS STILL ON even though his brother is 145lbs and should easily activate the airbag system. We took this to the Dealer and they stated that the air bag seat sensor was showing "-19lbs with no one seated in it" and not registering proper weight of passenger. The dealership then reset the sensor mat, but the issue returned within 2 days of getting it back. The Dealer is asking $1,000 to repair this as it is just over the 36 month warranty period. The reason I am reporting this is I own a 2017 Porsche Macan and they have recalled it for the same reason and I see this as a safety issue for the passenger, not a regular repair. …

On Thursday, February 17, 2022, I drove home from work in Waycross, Georgia. I was driving my properly-maintained 2017 Honda CRV. I was wearing my seat belt, and the shoulder harness was properly secured across my chest. The day was clear, and at 4:03 p.m., I approached the intersection of Jenkins St, Tebeau St, Plant Ave, and Francis St. This intersection is in the downtown area; it is treated like a perpendicular intersection, although, as you can see from the attached photo, it is not, in fact, perpendicular. There are stop signs on Jenkins and Tebeau; travelers on Plant and Francis do not have to stop. Because of how Francis Street curves onto Plant, and because of the fact that Francis emerges from under an overpass, visibility is poor. I was on Francis St, which becomes Plant Ave headed east. …

I have 2017 Honda CRV. I observed that my driver sear cushion is deformed. I took my vehicle to Honda dealer they inspected and said my cushion is deformed and airbag is loose. I called honda and they said they will investigate the issue, they investigated the issue and came back with comments that seat frame is bent and due to vehicle is outside warranty they can't repair it. I checked online and found that people reported same issue in 2017 and honda fixed those issues. see - [redacted] Now I feel many people like me would have same issue and possible that they even dont know that air bag is loose and I believe its a safety issue. I feel someone should investigate this matter. I found this site and thought of sharing this. I observed this distortion of foam cushion since I bought my car but never gave any attentions to take it to dealer for checkup. …

2017 Honda CRV, mileage on 1 Dec 2023 (44498).The passenger air bag warning light fails to to 'OFF' when a 112 pound person sits on the front seat. Auto dealer inspected the device on Dec 1, 2023 and re-initialized the seat weight sensor to factory parameters and advised it now tests ok. During Jan - June 2024, the warning light began to operate improperly. Auto dealer inspected the system on August 24 and determined the passenger front seat weight sensor reading was inaccurate and advised the entire seat frame with weight sensors be replaced. Returned to the auto dealer on June 18 to have the entire seat and weight sensors replaced to correct the issue. Current Mileage: 48692 on June 24, 2024. …

am filing a complaint regarding my Honda vehicle being inoperable for over 2 months due to an airbag replacement part being on national backorder after the airbag was stolen. This is a critical safety component and I have been unable to safely use my vehicle during this time. Honda has acknowledged the part is unavailable and my case was marked "urgent," however I have received very limited communication and no meaningful resolution timeline. I have also been told rental assistance is not being covered, leaving me without reliable transportation for months because a required safety part cannot be obtained. I am concerned about the length of time these safety-related components are unavailable and the impact this has on consumers who cannot safely operate their vehicles. I am requesting review of this issue and Honda's handling of extended airbag-related part backorders

Dash showed a problem with the Supplemental Restraint Issue. The car was taken to our local Honda dealer. After three days of diagnosis, trial and error and almost a $1500 charge the driver's side Airbag was found to be the problem and replaced. This car had just over 31000 miles. It had been garaged since purchased and was never in an accident. Why should an Airbag such as above need to be replaced unless it was defective. Why aren't error codes more specific? Makes you wonder what would have happened if ,heaven forbid ,there had been an accident. Would this safety feature have deployed. I know there have been recalls of many such safety devices in the past and I believe there may have been a problem with Honda Airbags previously. Perhaps an expansion of this issue is needed. I have contacted Honda with the complaint and they rejected any responsibility.

The vehicle airbag warning light 'SRS' displays randomly. We paid almost $200 for a diagnosis and have been told the passenger airbag needs to be replaced at a cost of $800. The Diagnostic code is B0020-13 "open or increased resistance in the left side airbag inflator". I have contacted Honda and they denied any 'good will' service to replace it due to the age and mileage of the car. We drive around 20k/yr. We do regular maintenance. Honda cannot confirm if the airbag will function properly. We have not 'worn out' the airbag as it has never been used but I do expect it to function in an accident. We bought the Touring model of the CR-V for the added feature of LED headlights. Safety is a high priority and I expect Honda to stand behind their safety features.

Related recalls

Airbag complaints in other CR-V years