2017 Honda CR-V Electrical Problems

Which parts fail

• Instrument cluster/panel
  4
• 12V/24V/48V battery
  3
• Body control module/BCM
  2

Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).

Mileage when the problem started

• Under 25k
  12659%
• 25k–50k
  5927%
• 50k–75k
  199%
• 75k–100k
  63%
• 100k–150k
  42%
• 150k+
  10%

Owner reports

Selected complaints filed with NHTSA by 2017 Honda CR-V owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2017 Honda CR-V. The contact stated while driving 65 MPH with the Adaptive Cruise Control activated, the Collision Mitigation Braking System engaged while there was another vehicle nearby. The contact stated that the failure reoccurred while there were no other vehicles around. The warning message "Caution Brakes" was illuminated. The contact disengaged Adaptive Cruise Control feature and continued driving. Additionally, the contact stated that the touch panel light was becoming dimmer while driving at night. The contact also stated that the vehicle failed to start occasionally. The contact was able to jumpstart the vehicle with assistance. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. …

The contact's mother owns a 2017 Honda CR-V. The contact stated while the vehicle was parked in the garage, there was a strong fuel and oil odor coming from the vehicle. Upon opening the hood to inspect the vehicle, it was discovered that the engine oil also had a fuel odor. Additionally, the contact stated while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the computer software needed to be updated to correct the failure. The contact stated that the software update was completed. No further information was available. The vehicle was taken back to the contact's residence; however, the vehicle later failed to start. The cause of the failure was not yet determined. …

The contact owns a 2017 Honda CR-V. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a certified mechanic; however, while at the shop, the vehicle failed to start. The mechanic determined that the battery had failed, and the battery was replaced. The contact stated that within a week, the warning lights returned. The vehicle was returned to the mechanic to be diagnosed and it was determined that the spark plugs were all black. The mechanic then performed a tune-up on the vehicle; however, within a week, the failure reoccurred. The vehicle was taken to the dealer, who diagnosed the vehicle with a misfire. The contact was informed that three fuel injectors needed to be replaced. The dealer confirmed that the VIN was not under recall or covered under warranty. The vehicle was repaired. The manufacturer was not made aware of the failure. …

The contact owns a 2017 Honda CR-V. The contact stated that the ABS was making an abnormal dinging sound, and there were several unknown warning lights illuminated. The contact stated that while driving at various speeds, the vehicle went into LIMP Mode, lost motive power, and shut off unintendedly. The failure had gotten worse over time. The contact stated that the failure was related to Technical Service Bulletin: 22-002. The contact called a master mechanic and was informed that the vehicle had gone into LIMP Mode to protect the engine. The vehicle was taken to the local dealer where it was diagnosed and determined that the fuel injectors were leaking into the spark plugs. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000. The VIN was not available.

The contact owns a 2017 Honda CR-V. The contact stated that while driving, the vehicle failed to exceed 10 - 15 MPH. The contact stated that the parking brake warning light was blinking. The power steering and ignition warning lights were illuminated. The vehicle was taken to the local dealer where the contact informed that the radar was dirty. The contact had the vehicle washed but the failure persisted. The vehicle was taken to another local dealer, Honda of Seattle (2005 Airport Way S, Seattle, WA 98134) where it was diagnosed that the fuel injector, throttle body, and fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V442000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 70,000.

The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, several unknown warning lights were illuminated intermittently on the instrument panel. The contact stated that the failure became recurrent and that the warning lights remained illuminated. Additionally, the contact stated that several systems and features were no longer operable, including adaptive cruise control, lane keep assist, road departure mitigation, electronic parking brake, brake warning, and brake hold systems. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed there were no recalls associated with the VIN. The approximate failure mileage was 140,000.

The contact owns a 2017 Honda CR-V. The contact stated that while driving 60 MPH, the vehicle stalled on the interstate. The contact was able to coast to the shoulder of the roadway. After waiting for a while, the vehicle was restarted with several unknown warning lights flashing on the instrument cluster. The vehicle was taken to the local dealer, where it was diagnosed, and the intake cam, the high-pressure fuel pump, the fuel injectors, and the spark plugs were replaced. The high-pressure test was performed. The vehicle was not repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was not contacted. The approximate failure mileage was 144,532.

The contact owns a 2017 Honda CR-V. The contact stated while driving 78 mph in inclement weather, the instrument cluster became inoperable. The "No Radar Detected" message was displayed. The contact was unaware of the speed or the mileage on the vehicle. The contact stated that after the rain stopped falling, the instrument cluster functions returned. The failure recurred. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,544.

I demand answers for the issues I have been facing with my vehicle. I have been to multiple dealerships, but none of them have been able to provide a satisfactory solution. The dashboard lights have abruptly turned on, rendering various features such as radio, HVAC, power steering, brakes, cruise control, and others useless. Every time we have read the codes, different issues have been identified without any explanation as to why they are happening. It's high time that someone takes accountability for the problem and comes up with a solution.

The contact owns a 2017 Honda CR-V. The contact stated while starting the vehicle, several unknown warning lights illuminated and remained illuminated. The contact took the vehicle to the local dealer who inspected the vehicle and performed a system reset however, the warning lights remained illuminated. The contact took the vehicle back to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 123,000.

Electrical complaints in other CR-V years