2023 Ford Mustang Mach E Collision Avoidance Problems

Which parts fail

• Automatic emergency braking
  16
• Warnings
  10
• Adaptive cruise control
  6
• Assist
  6
• Rearview system braking
  2
• Blind spot detection
  1

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  4100%
• 25k–50k
  00%
• 50k–75k
  00%
• 75k–100k
  00%
• 100k–150k
  00%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2023 Ford Mustang Mach E owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact's husband owns a 2023 Ford Mustang Mach E. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle that was in front of the vehicle stopped abruptly. The contact stated that the driver depressed the brake pedal, and the vehicle started decelerating. The contact stated that Automatic Emergency Braking system then engaged, and the vehicle stop decelerating and crashed into the rear end of the other vehicle. The contact stated that the vehicle sustained severe front end damage, but no air bags deployed. No injuries were reported. The other driver exited the vehicle, returned inside the vehicle and drove away from the scene. A police report was filed, but the police report number was not available. The vehicle was able to be driven away from the scene. The vehicle was taken to an autobody repair shop to be repaired. …

While driving the 2023 Ford MachE in 1 Peddle mode Friday 12 July 2024. I had to suddenly brake due to a car cutting of the car in front of me to make an illegal turn. I applied the brakes (HARD) and my car came to a complete stop. Just as I was breathing a sigh of relief, and waiting for the still parked car in front of me to move. On I released my foot of the brake (the car should have held in place). However, warning lights sensors started beeping going crazy as the car lunged forward. It caused me to hit the car in front of me. The lunge was so forceful that for a moment I thought another car had rear-ended me and pushed me into the stopped car in front of me. I did not have time to see all of the alerts flashing on the dash as they were flashing as the car was propelled forward. The other car did not sustain any damage. However my car car did. …

I have a 2023 Mach e premium on lease. I drive using single pedal mode. Three days ago I pulled into a parking spot in front of a restaurant in a plaza. When I took my foot off the accelerator the car came to a complete stop (as it should have ) ... about a half a second later, before I could put the transmission into park, the vehicle went full throttle and jolted forward up over the curb onto the plaza sidewalk and crashed into a full brick column. I slammed on the breaks as fast as I could, but if the brick column was not there, we would have crashed into the restaurant. There is damage to the front drivers side of the vehicle. The airbags did not deploy. The beeping sensors never went off. Honestly, the experience scared the crap out of me. We're lucky no one was injured. Ford has the car at the dealership now. they told me that something seems to have malfunctioned. …

I just bought mach E. [redacted] I was in car line at Macdonalds to get food for my 14 year old son. The speeded itself to full speed. I luckily had both hands on wheel. I turned car to left away from car in front of me. Luckily I was able to put my foot on brakes and able to stop the car but not before killing couple of plants on curb. I manage to stop car just couple of feet away from building. In process I burst my front left tire and had to tow the car to nearest shop to get tire replacement. I complaint to Ford. Made sure they document everything. They haven't paid any attention to my calls and want me to pick car from dealership without getting into why it happened. Before this happened I noticed at least four times the car speeds up when you press cruise control button even without setting the set up button. …

I was backing out of a parking spot in a strip mall, when I changed the gear to Drive, and moved forward by a foot. I felt a bump, as I appeared to have hit some obstruction on the left underside of the vehicle (likely a low curb/island). After that, I lost control of the vehicle - the car accelerated very hard, and I tried to stop the car, but it was not responding to my brake input. I crashed into a stationary vehicle, which deflected my car to a storefront wall. The total distance travelled from when the sudden acceleration started to the crash against the wall, was probably 20 - 30 feet (and not in a straight line). But the impact was severe enough to have deployed the air bags and the car is considered totalled. …

The contact owns a 2023 Ford Mustang Mach-E. The contact stated that while reversing, the "Cross Traffic Alert" system failed to operate as intended, creating a hazard for the driver. No warning lights were illuminated. The contact stated that on a separate occasion, while driving at various undisclosed speeds, the "Blind Spot Information" system failed to function as intended, preventing the driver from safely operating the vehicle. No warning lights were illuminated. The cause of the failure was not yet been determined. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 20,000.

The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features were independently deactivated. The contact stated that the message Forward Collision Avoidance brake assist unavailable was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.

The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features independently deactivated. In addition, the message "Forward Collision Avoidance Brake Assist Unavailable" was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.

Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle's movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.

Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle's movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.

Related recalls

Collision Avoidance complaints in other Mustang Mach E years