Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2023 Ford Mustang Mach E owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving approximately 35 MPH, a MIL warning illuminated, with the message "Immediate Loss of Power" displayed. The contact stated that the vehicle shut off and the battery was drained. The contact stated that the vehicle stopped and independently shifted to park(P). The contact stated that the hazard lights were not able to be activated. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the high voltage battery contact had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V687000 (Electrical System). The manufacturer was informed of the failure. The failure mileage was approximately 2,000.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated that the vehicle failed to start. The contact stated that after five minutes of attempting to start the vehicle, the vehicle started. The contact then stated that a message displayed on the instrument panel "High Voltage Battery warning and to Contact Roadside Assistance" and "Powertrain Malfunction - Reduced Power". The contact stated that the vehicle decelerated and failed to accelerate while the accelerator pedal was depressed. Limited Power was displayed on the instrument panel. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,317.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated that while reversing, the "Cross Traffic Alert" system failed to operate as intended, creating a hazard for the driver. No warning lights were illuminated. The contact stated that on a separate occasion, while driving at various undisclosed speeds, the "Blind Spot Information" system failed to function as intended, preventing the driver from safely operating the vehicle. No warning lights were illuminated. The cause of the failure was not yet been determined. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 20,000.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features independently deactivated. In addition, the message "Forward Collision Avoidance Brake Assist Unavailable" was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated that the vehicle failed to achieve the 320-mileage range on a FULL charge. The contact stated that the vehicle only achieved 128-miles at 80 percent charge. There were no warning lights illuminated. The dealer was made aware of the failure through a voicemail message; however, the dealer had not returned the call. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Description of Incident: On August 3, 2025, while driving my 2023 Ford Mustang Mach-E, smoke began rising from the front of the vehicle. Within moments, flames erupted. I pulled over and evacuated. The fire quickly engulfed the cabin, resulting in a total loss. Component/System Involved: UNKNOWN. Based on the location and nature of the fire, a failure in the high-voltage battery system or related electrical components is suspected. Documentation and photos are available upon request. Safety Risk: This posed a serious threat to my safety and others on the road. Had it occurred in traffic or at higher speeds, the outcome could have been far worse. Reproduction/Confirmation: The issue has not been reproduced. The fire was investigated by my insurance company and the local fire department. Ford was notified and took possession of the vehicle on August 5. …
Complete loss of power while driving on a congested road. Started as a couple error warnings for different systems like the front camera and then all of a sudden told me to pull over immediately. Luckily we had just turned off the highway, but barely got to the side of the road before we lost power. For a little while the accessories worked, but we eventually lost ALL power to include our hazards. Since we were sitting in a very dangerous areas as people off ramped the highway, this put us directly in danger. Ford handled roadside assistance well, but the dealer treated us like a nuisance and despite the car being towed there and they being fore warned, they still acted like we were an annoyance. Despite promising loaner on the phone, when we arrived they decided they had none. We had to threaten turning in the car under Hawaii lemon laws to get assistance. …
Purchased New on 7/4/23. Failure #1 7/14/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #2 8/4/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #3 8/8/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #4 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. All 4 occasions the service lights illuminated on the dash and power to the vehicle was reduced significantly. …
While driving the vehicle came to an abrupt stop in the middle of traffic. The vehicle had to be changed to a tow mode as it was stuck in park. The vehicle had not been driven more than 3days at this point. The vehicle was towed to a nearby dealer who found no issue and gave the vehicle back with errors still in the dash. The vehicle was then brought to a second dealer who found no issues after 5days of inspection. They advised all codes see cleared by the previous dealer. Vehicle then stopped again in the middle of traffic with no warning and was towed again. This was he 3rd attempt at accessing the issue on a 2week old purchase of which I had driven at most 1week. The vehicle abruptly stops while driving, displays a battery icon, a car icon with and exclamation, and a turtle icon. …
The car came to an abrupt stop and wouldn't start up again. This happened three times. First time, I was at a charging station. Second time it happened in middle of the road while driving. It Put the safety of my family and me at danger. I had to call 911 to help manage busy traffic around me and towing service to take the car to dealership/service. The ford service center told me car was fixed - they had the car for 10 days before returning it to me. Two weeks and ~200 miles later the same thing happened yet again. My wife and child were stranded in middle of traffic. I am just thankful they were able to avoid collisions with other vehicles. The car has been back in the ship for another 24days and counting. Online forums indicate that my issue is not isolated. Ford has yet to comment or address my issue directly. …
Related recalls
Electrical system › Propulsion system › Traction battery › Management system/energy control module (BMS/becm) › Software
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery…
Remedy: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026.
Electrical system › Body control module › Software
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the…
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge.
NHTSA investigations
Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles.
Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles.
Electrical complaints in other Mustang Mach E years
Frequently asked questions
How common are electrical problems on the 2023 Ford Mustang Mach E?
NHTSA has 52 complaints about the electrical system of the 2023 Ford Mustang Mach E, 41% of the model year's 127 complaints. The component named most often is instrument panel › speedometer/odometer (1 mentions).
Is there a recall for 2023 Ford Mustang Mach E electrical problems?
Yes — NHTSA recall 26V-582 (software, Sep 9, 2026); NHTSA recall 25V-404 (software, Jun 13, 2025). Recall repairs are free at authorized dealers.
At what mileage do 2023 Ford Mustang Mach E electrical problems start?
Half of the complaints with a recorded mileage happened before about 15,000 miles, and 80% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 1 fire and 0 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.