2021 Ford Mustang Mach E Problems & Complaints

Not enough data

Owners have filed 351 complaints about the 2021 Ford Mustang Mach E with the National Highway Traffic Safety Administration. There isn't enough complaint history for the Mustang Mach E to compare model years reliably. The most reported problem area is the electrical system (155 complaints, typically around 31,000 miles). 13 recalls cover this model year.

351complaints
13recalls
15crashes
1fires
9injuries
0deaths

Most common 2021 Ford Mustang Mach E problems

Share of the 351 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Mustang Mach E complaints by model year

20212022202320242025202635113912748141
Owner complaints per model year, Ford Mustang Mach E. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Mustang Mach E years: 2025, 2024, 2023. Compare all years →

2021 Ford Mustang Mach E recalls (13)

Power train › Driveline › Differential unit

NHTSA recall 26V-417 · Jun 30, 2026 · 42,784 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026.

Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module

NHTSA recall 25V-513 · Aug 8, 2025 · 8 vehicles

Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

Remedy: Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332.

Electrical system › Body control module › Software

NHTSA recall 25V-404 · Jun 13, 2025 · 197,432 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the…

Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge.

Back over prevention › Software

NHTSA recall 25V-315 · May 9, 2025 · 1,076,138 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge.

Electrical system › Propulsion system › Traction battery › Management system/energy control module (BMS/becm) › Software

NHTSA recall 25V-130 · Feb 28, 2025 · 626 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.

Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module

NHTSA recall 24V-777 · Oct 18, 2024 · 50 vehicles

Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.

Show 7 more recalls

Electrical system › Propulsion system › Traction battery › Management system/energy control module (BMS/becm)

NHTSA recall 23V-687 · Oct 13, 2023 · 34,762 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Remedy: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332.

Electrical system › Propulsion system › Traction battery › Management system/energy control module (BMS/becm) › Software

NHTSA recall 22V-412 · Jun 10, 2022 · 48,924 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.

Power train › Automatic transmission › Control module › Software

NHTSA recall 22V-333 · May 13, 2022 · 464 vehicles

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

Remedy: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332.

Seat belts › Rear/other › Anchorage

NHTSA recall 21V-979 · Dec 16, 2021 · 2,622 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly.

Remedy: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332.

Visibility › Fixed panaramic roof/sky light assembly

NHTSA recall 21V-712 · Sep 14, 2021 · 13,544 vehicles

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

Remedy: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332.

Visibility › Windshield › Critical fasteners

NHTSA recall 21V-711 · Sep 14, 2021 · 17,692 vehicles

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Remedy: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332.

Structure › Frame and members

NHTSA recall 21V-140 · Mar 5, 2021 · 1,258 vehicles

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

Remedy: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332.

NHTSA defect investigations

Federal safety investigators have looked into 4 possible defects involving the 2021 Ford Mustang Mach E:

High Voltage Battery Contactor Failure

NHTSA investigation RQ23004 · opened Aug 17, 2023 · closed Dec 6, 2023 · led to recall 23V-687

On August 17, 2023, the Office of Defects Investigations (ODI) opened RQ23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (MY) 2021-2022 Ford Mustang Mach-E vehicles (subject vehicles).

Collisions Involving Ford BlueCruise

NHTSA investigation PE24012 · opened Apr 25, 2024 · closed Jan 17, 2025

On April 25, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles.

Collisions Involving Ford BlueCruise

NHTSA investigation EA25001 · opened Jan 17, 2025 · open

On April 25, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2021 Ford Mustang Mach E owners say

Electrical system all 155 →

The contact owns a 2021 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 21V711000 (Visibility) and 22V412000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated while driving 60 MPH, he received a warning from the manufacturer app of a high voltage spike and that the vehicle would shut down. The contact exited the highway and pulled into a parking lot where the vehicle shut down. The contact could not restart the vehicle. The contact stated that there was no warning light illuminated. The contact had the vehicle towed to a dealer however, the vehicle was not diagnosed. The mechanic was able to restart the vehicle. The mechanic was unable to duplicate the failure. The contact drove the vehicle to his residence; however, the high voltage spike failure recurred. …

7,000 miles · Feb 2022

The contact owns a 2021 Mustang Mach-E. The contact attempted to start the vehicle; however, the vehicle failed to start. The contact stated that there was no power to the vehicle. The following day, the contact attempted to enter the vehicle and was locked out. The contact was unable to open any of the doors. The contact was able to raise the hood and the trunk. The contact was unable to jumpstart the vehicle, but heard a clicking sound when the jumper cables were connected. The contact observed a spark from the negative terminal. The contact removed the 12-Volt battery and brought it to a local dealer to be tested. The contact was informed that the battery was in good working condition. The contact had the vehicle towed to a local dealer however, the vehicle was not diagnosed or repaired. …

65,000 miles · Aug 2025

Driver assistance all 112 →

The contact owns a 2021 Ford Mustang Mach E. The contact stated that while the wife was driving the vehicle and approaching oncoming traffic the vehicle was stopped. Immediately after stopping the pre-collision warning activated and the vehicle suddenly experienced unintended acceleration crashing into the rear of a second vehicle and pushing the vehicle nearly 50 feet into and across the street intersection. During the incident the driver sustained an injured neck, the front passenger sustained an injured neck and fractured left wrist. Both occupants required medical treatment. Also, the second vehicle's occupant sustained an unknown injury. No further information was available. A police report was taken at the scene and both vehicles were towed to an undisclosed location. The cause of the failure was not determined. …

30,000 miles · Jun 2023 · crash · 3 injuries

The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while operating the vehicle, the message "Collision Avoidance Camera Fault" was displayed, indicating a camera malfunction. The contact stated that the message was also present on the Mobile App. The contact also stated that the failure was a recurring failure and the camera had been replaced four times, and the vehicle was serviced several times for the failure. The manufacturer and local dealer were made aware of the failure, but no assistance was offered. The failure mileage was 31,014.

Sensing system › Camera · 31,000 miles · Jan 2023

Transmission & drivetrain all 53 →

The contact owns a 2021 Ford Mach-E. The contact stated while reversing from his driveway, he shifted into drive and depressed the accelerator pedal. However, the vehicle accelerated at high speed independently. There was no warning light illuminated. The contact continued to drive. The contact stated that the failure reoccurred the following day. The contact stated while his wife was exiting the carwash and making a left turn with a passenger in the front passenger seat, she shifted from neutral into drive and depressed the accelerator pedal. The vehicle accelerated at high speed independently and crashed into the block wall. The air bags deployed. The contact's wife sought medical assistance and was informed that she had sustained a fractured rib on the left side of her body, pain on the shoulders, and pain in the rib cage. …

18,000 miles · May 2022 · crash · 2 injuries

The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while driving approximately 20 - 25 MPH in the rain at night, the brake pedal was bouncing up and down. The contact stated that the doors locked and failed to open. Additionally, the vehicle stalled. The contact stated that the hazard lights were inoperable. They stated that one of the passenger's side tire warning lights was illuminated. The contact stated that the battery was at 98 percent and that several unknown warning lights were illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train) prior to the failure. The contact called Roadside Assistance, but Roadside Assistance was unable to assist. The contact stated that a Police Officer arrived on the scene to assist. The vehicle was towed to the local dealer after several hours. …

40,000 miles · Oct 2025

2021 Ford Mustang Mach E engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedRWD108 / 94 / 101 MPGe305 mi
ElectricSingle-speedAWD100 / 86 / 93 MPGe211 mi

EPA ratings. Class: Wagon.

Frequently asked questions

Is the 2021 Ford Mustang Mach E a good car?

There isn't enough complaint history for the Mustang Mach E to compare model years reliably. So far owners have filed 351 complaints with NHTSA.

What is the most common problem with the 2021 Ford Mustang Mach E?

The electrical system — 155 complaints, 44% of all complaints for this model year, most often about propulsion system › charging › cable/cord › accessory. Next are the driver assistance (112) and transmission & drivetrain (53).

How many recalls does the 2021 Ford Mustang Mach E have?

There are 13 recalls for the 2021 Ford Mustang Mach E, the most recent from June 30, 2026 (differential unit). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Mustang Mach E?

The best years by complaints, compared at the same age, are 2025, 2024 and 2023. See the full Ford Mustang Mach E years comparison.

At what mileage do 2021 Ford Mustang Mach E problems happen?

The median mileage reported in complaints is about 30,000 miles; 85% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.