The problem
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
The risk
A windshield that separates from a vehicle during a crash can increase the risk of injury.
The fix
Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
Recall details
| NHTSA campaign | 21V-711 (21V711000) |
|---|---|
| Manufacturer number | 21C22 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Windshield › Critical fasteners |
| Report date | September 14, 2021 |
| Owners notified | October 29, 2021 |
| Vehicles affected | 17,692 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 21V-711 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 17,692 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.