The problem
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
The risk
A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
The fix
Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
Recall details
| NHTSA campaign | 21V-712 (21V712000) |
|---|---|
| Manufacturer number | 21S42 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Fixed panaramic roof/sky light assembly |
| Report date | September 14, 2021 |
| Owners notified | October 29, 2021 |
| Vehicles affected | 13,544 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 21V-712 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 13,544 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.