Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2011 Ford F-350 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2011 Ford F-350. The contact stated while reversing, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled and failed to restart. There was no warning light illuminated. The contact stated that an independent mechanic arrived at the residence however, the vehicle failed to restart. The vehicle was towed to an independent mechanic. The contact was informed that the high-pressure fuel pump had failed, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 200,000.
The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.
The fuel pump failed and self destructed internal parts of the pump in turn putting metal into the fuel lines resulting in a $15,000 repair bill. The vehicle is available for inspection and has not been repaired. This occurred in November 2024 and has not been driven since due to the costly repair bill. The problem has been confirmed by the dealership and independent service center. The only indication of the issue was when the check engine light illuminated. No other preemptive warning.
I spoke with Ford about the service bulletin for the EGR Cooler that expired in April 2023. They said because of the low mileage, to contact you to see if the recall, (21M04), could be added back to this vehicle for repairs.
Tl* the contact owned a 2011 Ford f-350. The contact stated while driving 62 MPH, their wife was in the vehicle and heard a pop noise. The contact continued to drive when his wife noticed from the rear view window that the vehicle was on fire from underneath the cab of the truck. The contact pulled over to the side the road. The contact and his wife grabbed their belongings and exit out of the vehicle to move a great distance while the vehicle was in flames. The fire department extinguished the fire. No one was injured and no medical treatment was needed at the scene. A police report was filed. The vehicle was towed to an impound yard. The vehicle was deemed as a loss. The manufacturer was made aware of the failure. The failure mileage was 288,000.
While traveling north bound on the maine turnpike at mm 34 I experienced a loss of power. I was in the left lane with heavy traffic. I made my way safely to the right hand breakdown lane. I noticed white smoke coming from under the hood. I heard a popping sound. After I stopped, the engine was still running, but smoke was coming from under the hood and starting to enter the cab on the right side. I shut the engine off and but on my emergency flashers. Traffic was very heavy. I exited the cab and looked under the hood. There was no fire, but I could smell diesel fuel. The truck has the 6.7 liter Ford diesel. I noticed fuel leaking onto the frame on the right side behind the front tire. I called Ford roadside assistance and was towed to the Ford dealer in portsmouth, nh where I bought the truck. …
While drivingmy Ford f350 crew cab longbed diesel 4x4 at 70 MPH on interstate 10, a 4 lane hwy in each direction, the truck lost all engine power and power assist to the brakes and power steering. Luckily the traffic was light and I was able to maneuver the off the hwy without coming in contact with another vehicle. The truck was towed to a Ford dealership and it was determined that the high pressure fuel pump came apart and put metal shaving everywhere throughout the fuel system. Ford recommended replacing all of the high pressure system this included all new fuel injectors. This repair cost $9,000.. A search of the internet revealed that this is a known failure. I had an independent lab test the fuel. There were no contaminants in the fuel except the metal shaving from the pump. ( the Ford fuel system recirculates the excess fuel back to the tank) the truck has 115000 miles. …
Tl* the contact owns a 2011 Ford f-350. After refueling the vehicle and driving approximately 60 MPH while hauling a fifth wheel trailer, the vehicle lost power, steering and braking power. The vehicle was taken to the dealer where it was diagnosed that water entered the diesel fuel system and further diagnostic testing was required to determine what parts needed to be replaced. The contact stated that the water intrusion warning indicator failed to illuminate to indicate the failure, the water separator system failed, and the diesel fuel filter failed to keep any contaminants out of the system. The dealer did not address the fact that the components failed. The manufacturer was notified the failures. The insurance company was also going to investigate the fuel station the contact re-fueled from and the internal failure to the diesel fuel system. …
Fuel tank collapsed. Had a 2011 f350 and the fuel tank collapsed on itself the truck is a service body, took to the dealer and they said we damaged the tank and tried to cover it up by putting a new skid plate on it. Not the case the truck has never left the pavement so whatever they recommend we replace it so we did, this is a (steel tank mind you) the next day it did it again so we took to dealer again, they said the vent valve solenoid was plugged so they replaced that and put a new tank in it next day it did it again took back to dealer sat there for almost six months and they said the ECM or PCM was bad, they wouldn't cover anything in parts so far so we paid for that too. Got it back ran great for six months and now has the same issue. Don't wanna dump more money into it as we spent close to 9,000 the time and the dealer wont cover it again. So has anyone else had this issue? …
Driving on highway at 70 MPH, hit bump in the road and the whole front end starts wobbling so bad and had to slow way down to get it to stop. Was almost rear ended by vehicle behind me and car pulled beside me and was pointing at front of truck, so I thought I had a flat. Pulled off road and no flat, scared me so waited a few minutes and proceeded on. This has happened on a couple occasions, always when hit a by spot in road, once going over smooth railroad tracks. Also will be driving and foot on gas pedal and all of sudden have no power. Truck will loose all power out of nowhere while driving and other times will drive just fine. Have had trouble in the electrical system with it starting, have replaced batteries twice and periodically will not turn over, it's like the batteries are completely dead when they are not.
Fuel System complaints in other F-350 years
Frequently asked questions
How common are fuel system problems on the 2011 Ford F-350?
NHTSA has 20 complaints about the fuel & propulsion system of the 2011 Ford F-350, 15% of the model year's 136 complaints.
Is there a recall for 2011 Ford F-350 fuel system problems?
No. NHTSA lists no fuel & propulsion system recall for the 2011 Ford F-350, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2011 Ford F-350 fuel system problems start?
Half of the complaints with a recorded mileage happened before about 61,000 miles, and 6% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 1 fire and 0 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.