The problem
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.
Recall details
| NHTSA campaign | 26V-489 (26V489000) |
|---|---|
| Manufacturer number | 26C37 |
| Manufacturer | Ford Motor Company |
| Component | Back over prevention › Display function |
| Report date | July 28, 2026 |
| Owners notified | October 9, 2026 |
| Vehicles affected | 47,587 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2021 Ford F-150 collision avoidance problems 87
- 2022 Ford F-150 collision avoidance problems 32
- 2023 Ford F-150 collision avoidance problems 36
- 2023 Ford F-250 SD collision avoidance problems 8
- 2024 Ford F-250 SD collision avoidance problems 8
- 2025 Ford F-250 SD collision avoidance problems 1
- 2026 Ford F-250 SD collision avoidance problems 1
Frequently asked questions
Is the recall 26V-489 repair free?
Yes. Ford dealers will fix the problem at no cost: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 9, 2026. Owners may contact Ford customer service at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 47,587 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.