2019 Ford Explorer Engine Problems

Mileage when the problem started

• Under 25k
  536%
• 25k–50k
  214%
• 50k–75k
  536%
• 75k–100k
  17%
• 100k–150k
  17%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2019 Ford Explorer owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2019 Ford Explorer. The contact stated that upon acceleration from a stop, the vehicle experienced a loss of automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and the fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion while driving 63 MPH, the vehicle lost automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving 72 MPH, and the vehicle lost automotive power. There was no warning light illuminated. …

The contact called on behalf of the owner of a 2019 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION). The contact stated that after the vehicle was stopped at a traffic light, the vehicle stalled. The battery warning light was illuminated. The contact was able to restart the vehicle. The contact stated that the failure was occurring every other day. The vehicle was taken to an independent mechanic. The independent mechanic replaced the Manifold Absolute Pressure (MAP) sensor and an unknown sensor; however, the failure persisted. The contact stated that on a separate occasion, while the vehicle was idling, the vehicle stalled. The vehicle was restarted. The contact stated that while the temperature gauge was midway, the vehicle stalled. The battery warning light was illuminated. …

The contact owns a 2019 Ford Explorer. The contact stated that while accelerating, the engine made a winding noise and hesitated before accelerating. The contact noticed white smoke coming from the rear end of the vehicle. The smoke was coming out of the exhaust pipe. The vehicle was taken to an independent mechanic who diagnosed that the right and left superchargers had failed, causing oil to get into the exhaust, causing the smoke. The vehicle had not been repaired. The mechanic referred the contact to the dealer for assistance. The contact became aware of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The dealer was contacted, and an appointment was scheduled. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 56,000.

The contact owns a 2019 Ford Explorer. The contact stated that there was an abnormal ticking noise detected from the front end of the vehicle. The contact stated that while his wife was driving, the vehicle failed to accelerate and revved up. The contact noticed that the air intake manifold was disconnected. The contact stated that he noticed an oil leak in the driveway. The rear seat heater became inoperable and the tires were bald. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The vehicle was taken to the same dealer where it was diagnosed that the seal was broken. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 20,000.

The contact owns a 2019 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was an abnormal anti-freeze odor inside the cabin of the vehicle. The contact stated that the "overheat" and "temperature" gauge illuminated. The contact drove the vehicle back to the residence, parked the vehicle, and observed that anti-freeze was leaking onto the driveway. The contact had the vehicle towed to an independent mechanic and was informed that the water pump had failed and needed to be replaced. The contact was referred to a dealer for assistance. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 2019 Ford Explorer. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V101000 (Suspension). While retrieving the vehicle, the vehicle failed to start. The contact heard the mechanic revving the engine of the vehicle. The dealer determined that the fuel pump and fuel pump module needed to be replaced, and that the failure was not related to the recall repair. The vehicle was not repaired. The manufacturer was contacted and determined that the failure was not related to the recall. The failure mileage was approximately 50,000.

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle suddenly started sputtering and decelerated unintendedly. The vehicle was driven to the shoulder of the roadway, and the vehicle stalled. The vehicle failed to restart and was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 52,000.

The contact owns a 2019 Ford Explorer. The contact stated that upon start-up there was an abnormally loud rattling sound coming from the engine compartment, with the check engine warning light illuminated. The cause of the failure has not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 97,000.

The internal timing-chain-driven water pump on my 2019 Ford Explorer Sport 3.5L EcoBoost is failing. I began experiencing coolant loss and the cabin heat would turn cold while the vehicle was stopped or idling. The vehicle was professionally inspected by an independent repair facility. After diagnostic testing, the mechanic confirmed coolant leaking from the water pump weep hole and diagnosed a failing internal water pump. The water pump is located inside the engine and is driven by the timing chain. Continued failure can result in significant coolant loss, overheating, coolant entering the engine oil, and potentially severe engine damage or engine failure while driving. I am concerned about the safety risk of an unexpected loss of engine operation. The vehicle did not initially display an overheating warning despite the coolant loss and heating symptoms. …

I was putting my car in reverse and all of a sudden, it shifts really hard and makes this loud noise. I thought it was very strange, and put it in drive and went not even 2 minutes and my car had no power. I was pressing the gas pedals but it didn't want to go. I stopped it and called a Tow truck to come get my car and take it to the nearest Ford dealer. They called me in a few days advising that the transmission was gone. After researching online, I noticed a lot of Ford Explorers being recalled for this exact issue, including My sisters Ford Explorer. Hers was under the recall, and Ford paid for hers. Ironic, the same thing happened to mine and mine has no recall. My car had been running fine, up until this day. I have maintained this car and no warning lights ever came on, until I put it in drive and the Orange Wrench cam e on. I knew something was wrong then. …

Engine complaints in other Explorer years