2020 Ford Expedition Seat Belt Problems

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  17%
• 50k–75k
  747%
• 75k–100k
  320%
• 100k–150k
  427%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2020 Ford Expedition owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000(Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 40 MPH, the front driver's side seat belt retracted and tightened unexpectedly, and then detached. Additionally, the front driver's side air bag deployed unexpectedly. The contact's wife sustained bruises and a head injury; however, no medical assistance had been received. The insurance company assisted in towing the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The dealer related the failure to the recall and confirmed that the recall parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, there was a loud pop, and smelled a burning odor inside the cabin of the vehicle, and the contact's child cried out in pain, prompting the contact to pull over to the shoulder of the roadway. Upon inspection, the contact observed that the front passenger's side seat belt had tightened excessively and locked, causing a small cut on the child's chest. The air bag warnig light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt locking mechanism. The vehicle was not repaired due to the recall being a "Advance Notice Recall" which was not yet an official recall, and the contact would have to pay out of pocket for the repairs. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V197000 (Seat Belts). …

The contact owns a 2020 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the parts to be available. The contact stated that after pulling into the driveway and shifting into park(P), the parking brake engaged independently, causing the vehicle to jerk into park. The failure was intermittent. The following morning, the gear shifter shifted hard into reverse(R) while attempting to reverse out of the driveway. While driving at lower speeds under 50 MPH and coasting forward, the transmission unexpectedly downshifted. The contact attempted to continue driving but the vehicle slightly jolted forward. …

The contact owns a 2020 Ford Expedition. The contact stated that while depressing the lock panel with the numbers on the driver's side door, the seat unintendedly moved forward, and the seat belt retracted, and the driver was squeezed in the seat. The contact turned off the vehicle and seat belt to returned to the original position. The contact stated that coolant was added to the coolant reservoir; however, the vehicle was leaking coolant. The contact was unsure if the cap was positioned correctly. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure). The vehicle was taken to the local dealer and remained for five days. The vehicle was diagnosed, and it was determined that the seat needed to be adjusted. …

The contact owns a 2020 Ford Expedition. The contact stated that while driving 60 MPH, there was an abnormal sound coming from the vehicle, and the front driver's side seat belt retractor pretensioner independently deployed. The contact stated that there was no crash or any impact to the vehicle to cause the inadvertent deployment. The vehicle was pulled over to the shoulder of the road and then driven to the residence. The vehicle was towed to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts) and 26V344000 (Seat Belts); however, the parts to do the recall repairs were unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 66,230.

The contact owns a 2020 Ford Expedition. The contact stated that while parking, the passenger removed their seat belt. As the seat belt retracted, there was a very loud explosion sound. A cloud of dust was observed, and the passenger-side seat belt became extremely tight. The contact stated that the vehicle shook, and the sound and movement originated from the passenger-side seat belt retractor housing. The contact received notification of NHTSA Campaign Number: 26V344000 (Seat Belts); however, the part to perform the recall repair was unavailable. The vehicle was taken to a dealer, where it was diagnosed with the failure related to the recall; however, the dealer stated that the contact would have to pay out of pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,849.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the second-row driver's side and passenger's side seat belts became excessively tight and seized. The contact stated that the seat belts had to be unlatched and latched. The contact stated that the failure had occurred while two minor children were seated in the second-row seats. The dealer was made aware of the failure but provided no assistance. The contact was provided with the fee for a diagnostic test to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2020 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the seat belt retractor exploded, and the seat belts became inoperative. The air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 110,361.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V368000 (Structure), 26V402000 (Power Train), 26V344000 (Seat Belts) and 25V197000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifting the transmission into park(P) or drive(D), the vehicle lunged forward. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Related recalls

NHTSA investigations

Seat Belt complaints in other Expedition years