The problem
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
The risk
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
The fix
Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Recall details
| NHTSA campaign | 25V-197 (25V197000) |
|---|---|
| Manufacturer number | 25S31 |
| Manufacturer | Ford Motor Company |
| Component | Seat belts › Pretensioner |
| Report date | May 23, 2025 |
| Owners notified | October 22, 2025 |
| Vehicles affected | 112,951 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 25V-197 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 112,951 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.