2020 Ford Escape Fuel System Problems

Which parts fail

• Fuel injection system
  2
• Fuel injection system › Throttlebody/manifold
  1
• Storage › Evaporative emissions › Canister
  1

Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).

Mileage when the problem started

• Under 25k
  922%
• 25k–50k
  1024%
• 50k–75k
  1127%
• 75k–100k
  717%
• 100k–150k
  410%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2020 Ford Escape owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owned a 2020 Ford Escape. The contact stated while driving 15-20 MPH and coming to a stop with his wife in the front passenger seat and daughter in the rear seat, the coolant temperature warning light illuminated; however, the temperature gauge indicated that the vehicle temperature was normal. The contact then saw smoke coming out of underneath the hood of the vehicle. The contact parked and turned off the vehicle. The contact and his family immediately exited the vehicle. The contact stated that the front end of the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. There were no injuries sustained. The vehicle was towed to a tow yard, where it was totaled. The Chevrolet dealer, where the vehicle was purchased was notified of the failure. …

The contact owns a 2020 Ford Escape. The contact stated that since owning the vehicle, the front driver's side door was replaced by the dealer after the door failed to open. Additionally, the contact stated that while driving 25 MPH and attempting to make a left turn, the vehicle failed to respond as intended, continued driving straightforward and nearly drove off the road into a wooded area. The vehicle was taken back to the dealer, where a wheel alignment was performed. Additionally, the contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the check engine warning light was illuminated and related the warning light to the recall. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed, and the purge valve was replaced. …

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While starting the vehicle, the engine made a choking sound. The failure was more prevalent after fully refueling the vehicle. While driving at undisclosed speeds, the vehicle was shaking abnormally. While approaching a red light and attempting to stop, the vehicle shut off unintendedly. The vehicle was restarted, and the contact pulled over to the side of the road, where the vehicle started to shake. The contact waited for a while before restarting the vehicle. When the vehicle was restarted, the engine started choking and the vehicle shut off. …

On Sunday May the 31st, I was driving home from the store, when I smell gas, but was unaware that it was coming from my vehicle, since I was driving behind another vehicle and passed a gas station. I heard a noise and then saw smoke and fire coming from my vehicle in the engine area. I pulled over and exit the vehicle and called 911. The fire destroyed the whole front of the vehicle, including the engine, wheels, windshield, etc. The emergency officials came. After the incident, I contacted my insurance company. Someone then notified me of a recall on my vehicle, that can cause fire (25V467000). I called the Ford Motor company. They told me initially to go through my insurance provider, and the insurance provider will deal with them directly. …

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact's son was driving approximately 45 MPH, the screen on the radio went black. The vehicle was pulled over to the side of the road, and the radio independently reset and displayed the correct information. The failure had occurred approximately 3 - 4 times. The radio screen often displayed erroneous information with distorted images. The contact stated that the vehicle was included in a recall for the door, and after the recall repair was performed, the key fob failed to lock and unlock the doors. …

The contact owns a 2020 Ford Escape. The contact stated that on separate occasions while driving at an undisclosed speed, the vehicle intermittently hesitated and stalled. The contact stated that on multiple occasions he was able to restart the vehicle. The service engine warning light was illuminated. Additionally, the contact stated that while the accelerator pedal was depressed, the vehicle failed to respond as needed. The contact stated that on another occasion he smelled a burning odor throughout the vehicle. The vehicle was towed to the dealer where it was diagnosed that the engine control software needed to be updated along with unknown repairs. The vehicle was not repaired. The contact stated that he became aware that the VIN was included in the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) from the Low Jack App. …

The contact owns a 2020 Ford Escape. The contact stated that while cold-starting the vehicle, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after shifting to drive(D) and depressing the accelerator pedal, the vehicle hesitated and vibrated abnormally. The contact stated there was no warning light illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle hesitated and vibrated while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic, where it was diagnosed, and determined that there was a failure in the exhaust system. The vehicle was not repaired. …

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), and the vehicle was taken to the dealer, where an engine control software update was performed as an interim repair. The contact stated that while driving at various speeds, smoke was coming from under the hood and the RPM was fluctuating. Additionally, there was an abnormally strong gasoline odor coming from the vehicle even while the vehicle was turned off. The manufacturer was notified of the failure by phone and advised the contact not to drive the vehicle due to a fire risk. The contact scheduled a service appointment with Mike Carpino Ford Pittsburg, Inc. (1097 US-69, Pittsburg, KS 66762). …

The contact owns a 2020 Ford Escape. The contact stated while driving 25-35 MPH, the steering wheel shuddered significantly between 1200 and 1500 rpms. There was no warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a transmission shudder; however, the dealer informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The contact stated that the failure had been reoccurring while driving. Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V859000 ( Fuel System, Gasoline), however, the parts to do the recall repair were not yet available. The stated that there was a strong gasoline odor inside the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. …

The contact owns a 2020 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle failed to accelerate above 10 MPH. The vehicle was taken to the local dealer, where an unknown repair was completed; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle hesitated to respond while driving and depressing the accelerator pedal. The check engine warning light was illuminated. Additionally, one of the rear seat belts was fractured. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …

Related recalls

Fuel System complaints in other Escape years