2014 Dodge Journey Electrical Problems

Which parts fail

• Alternator/generator/regulator
  1
• Integrated trailer brake control
  1

Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).

Mileage when the problem started

• Under 25k
  2434%
• 25k–50k
  1217%
• 50k–75k
  1318%
• 75k–100k
  811%
• 100k–150k
  913%
• 150k+
  57%

Owner reports

Selected complaints filed with NHTSA by 2014 Dodge Journey owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2014 Dodge Journey. The contact stated that while pulling into the workplace at 3 MPH, smoke was coming from the middle of the hood. The vehicle was parked and the smoke intensified until the front of the vehicle was completely consumed by fire. The fire was extinguished by the fire department. The contact stated that based on the damages, the vehicle was a total loss. The failure mileage was approximately 250,000.

The contact's son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. …

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the low oil pressure and the check engine warning lights illuminated. In addition, the contact stated that the tires were recently replaced; however, the low tire pressure warning light illuminated. The vehicle was taken to an independent mechanic, but was unofficially diagnosed with a wiring harness failure. The vehicle was not repaired. The dealer was made aware of the failure and suggested that the vehicle be taken to the dealer for a diagnostic test. Additionally, the contact was advised of the diagnostic testing fee. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

The contact owns a 2014 Dodge Journey. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the battery and the alternator were replaced; however, the failure recurred. The contact stated while driving 35 MPH, the check engine warning light, the traction control warning light, the ABS warning light, and other unknown warning lights illuminated. The vehicle then shut off temporarily. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

fire risk of wiring breaking at upper right corner at liftgate (rear hatch door) wiring is breaking within rubber boot. this cause a fire risk. Other issues is rear lights failure. This hazard has high risk of Rear end collisions. This wire breakage has very dangerous outcome but easy to recall and save lives. I will be fix my wife car before this car gets my family killed. I will also be send the bill for it to maker of the car. This is a noted problem by many dodge owners nation wide. please look into it. SFC[redacted], US ARMY the car number is vin number [redacted].

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle came to a stop, and the trailer lights were inoperable. The vehicle was diagnosed by the contact who is an independent mechanic. The vehicle was diagnosed with a failed trailer light control module. The trailer light control module was replaced by the contact. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,700.

Under heavy braking conditions the vehicles ABS system did not engage and the vehicle slid losing control. There was a safety recall R61 which was documented as completed 20 May 2016, but inspection of the ABS ground wire shows it in its original position when compared to page 18 of the recall instruction. There has been no work on the ABS module since the recall.

My car is showing signs of electrical malfunctioning. My Journey stopped at a traffic light and would not turn back on. It was like the battery had died. When I gave it a jump, the lights would come on but not start. Once the cables were taken off the car would die again. Randomly after letting it rest, the car started and I took it to the shop to get the alternator checked. They kept it for about two days and I was told that the alternator was good. The car also never cut off while they had it. A few days later, While driving the car kept glitching on and off. The screen in the car (radio) would go completely blank. When it came back on it was reset to a default time and radio station. A few days later The Journey would drive fine but only for a short distance. Today my car stopped once again at a stop light. …

The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [redacted]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. …

Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this occurs when I get to a red light and it goes green and I press that gas I acts as if something isn't registering fast enough. I've took my car to be serviced for these problems nobody seems to find an issue with the problems occurring the problem puts others at risk because we could possibly collide if I where to brake and the car continues to keep going instead of coming to a complete stop. …

Related recalls

Electrical complaints in other Journey years