The problem
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
The risk
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
The fix
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Recall details
| NHTSA campaign | 16V-300 (16V300000) |
|---|---|
| Manufacturer number | S37 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Seats › Mid/rear assembly |
| Report date | May 16, 2016 |
| Owners notified | July 1, 2016 |
| Vehicles affected | 99 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 16V-300 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 99 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.