2011 Chevrolet Traverse Seat Belt Problems

Mileage when the problem started

• Under 25k
  111%
• 25k–50k
  333%
• 50k–75k
  111%
• 75k–100k
  111%
• 100k–150k
  222%
• 150k+
  111%

Owner reports

Selected complaints filed with NHTSA by 2011 Chevrolet Traverse owners, lightly cleaned up (personal details are redacted by NHTSA).

My driver side seat belt cable snaped. All I did was go to put my seat belt on. There was no warning no warning lights no nothing. This is a recall (Recall No. 14V266000 Recall Date; 05-20-2014) for these vehicles manufactured June 6, 2008 thru May 14, 2014 but as I was told by GMC not for my vehicle VIN number. I was told by them I may have special coverage but I would have to have it inspected by a dealership. The dealership told me it would be $195 for them to look at it. I then called GMC back and spoke with someone else who told me that special coverage would not cover the seat belt and basically I was out of luck. This is obviously a problem with their seatbelts and had I been in an accident I could have been seriously injured they should have to replace it at no cost to me.

Tl* the contact owns a 2011 Chevrolet Traverse. The contact stated while waiting at a traffic light, a vehicle crashed into the rear end and pushed the vehicle into an intersection. The air bags failed to deploy and the seat belt failed to restrain her. The contact sustained injuries to the chest, knee and a fractured hand. The police report was filed. The contact also stated that the air bag light illuminated three times prior to the failure however, the dealer was not able to duplicate the failure and as a temporary remedy reset the light. The contact also later received notification of NHTSA campaign id number 14V118000 (air bag). The manufacturer was not made aware of the problem. The approximate failure was 45,000.

Tl* the contact owns a 2011 Chevrolet Traverse. The contact stated that the air bag and seat belt warning indicator inadvertently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the lap pretensioner on the seat belt needed to be replaced. The vehicle was not repaired. The contact called hendrick Chevrolet Buick GMC southpoint at [phone] (127 kentington dr, durham, nc 27713) and the contact was transferred to the manufacturer. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V266000 (seat belts). The manufacturer was notified and stated that there was no recall associated with the VIN. The approximate failure mileage was 11,295.

Tl* the contact owns a 2011 Chevrolet Traverse. The contact stated that when she retracted the rear seats from a folded position, the seat belts became stuck under the seat. The contact had to tug the seat belts to place the seats in the upright position. The dealer (loehmann blasius Chevrolet Cadillac, 90 scott rd, waterbury, ct 06705, [phone]) informed the contact to schedule a diagnostic appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Tl* the contact owns a 2011 Chevrolet Traverse. The contact stated that the rear driver's side seat belt detached from the vehicle anchor while removing a child safety seat. The vehicle was taken to hayes Chevrolet Buick GMC Cadillac of baldwin (3656 ga-365, alto, ga 30510, [phone]) where the failure was not diagnosed; however, a new seat belt was installed. The manufacturer was notified of the failure and did not assist. The contact was referred to NHTSA to file a complaint. The approximate failure mileage was 122,000.

2011 Chevrolet Traverse drivers side seat belt restraint cable started to frey like over night was not driving car (one day not there next day all exposed and most wires broke) open driver side door and sticks right out before you did not notice, passenger side feels frayed but srink wrap not torn I believe both were on a previous recall in 2014 for seat belts, but did not have problem according to betten dealer ship in muskegon mi.

The seat belt restraint cable was on a previous recall, it was taken to jones Chevrolet in lexington tn for repair. It has this past year broken and I had to replace it. I will need to replace both soon and suspect that others are driving around with these defective units.

On August 6, 2014 we had our vehicle serviced by the dealer due to an airbag recall and at the time the vehicle had 38,000 miles. Shortly there after we noticed a grinding noise when we made a right hand turn. At first it happened intermittently but eventually it became noticeable at low rates of speed (5 - 10 MPH). Today we took the vehicle to the dealership for the third recall this being the power steering pump. We were informed that this was covered by GM but we also had a leak in our rack and pinion and it would cost $1200 to repair. We intend to fight this since it appears it May be linked to the steering recall. We also have noticed that the driver side seat belt has cut a groove into the plastic seatbelt cover near the shoulder harness. We were told that this was not related to the earlier seat belt recall which had been serviced. …

Letter from congressman gosar on behalf of constituent re 2011 Chevy Traverse multiple recalls (attn: stephen briggs). The consumer stated her vehicle had three major safety recalls regarding the air bags, seat belts and water pump. Recently, while driving the stabiltrak service traction control light illuminated, followed by the engine powering down and the engine light illuminated, at which point the vehicle decelerated from 65 MPH to less than 5 MPH.

I took my vehicle in for the seat belt recall. The recall was performed, leaving questions. How does removing the sleeve on the seat belt and replacing it with shrink wrap plastic make this safer? There is now nothing to prevent the seat belt cable from rubbing on the sides of the now hole where the sleeve was. Not to mention this leaves this area looking terrible and unfinished.

Related recalls

NHTSA investigations

Seat Belt complaints in other Traverse years