The problem
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
The risk
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
The fix
General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Recall details
| NHTSA campaign | 14V-266 (14V266000) |
|---|---|
| Manufacturer number | 14187 |
| Manufacturer | General Motors, LLC |
| Component | Seat belts |
| Report date | May 20, 2014 |
| Owners notified | July 11, 2014 |
| Vehicles affected | 1,339,355 |
| Initiated by | Manufacturer |
Vehicles covered
- 2009 Buick Enclave
- 2010 Buick Enclave
- 2011 Buick Enclave
- 2012 Buick Enclave
- 2013 Buick Enclave
- 2014 Buick Enclave
- 2009 Chevrolet Traverse
- 2010 Chevrolet Traverse
- 2011 Chevrolet Traverse
- 2012 Chevrolet Traverse
- 2013 Chevrolet Traverse
- 2014 Chevrolet Traverse
- 2009 GMC Acadia
- 2010 GMC Acadia
- 2011 GMC Acadia
- 2012 GMC Acadia
- 2013 GMC Acadia
- 2014 GMC Acadia
- 2009 Saturn Outlook
- 2010 Saturn Outlook
Owner complaints about the seat belts
- 2009 Buick Enclave seat belt problems 7
- 2010 Buick Enclave seat belt problems 3
- 2011 Buick Enclave seat belt problems 5
- 2012 Buick Enclave seat belt problems 3
- 2013 Buick Enclave seat belt problems 3
- 2014 Buick Enclave seat belt problems 11
- 2009 Chevrolet Traverse seat belt problems 17
- 2010 Chevrolet Traverse seat belt problems 25
- 2011 Chevrolet Traverse seat belt problems 21
- 2012 Chevrolet Traverse seat belt problems 15
- 2013 Chevrolet Traverse seat belt problems 4
- 2014 Chevrolet Traverse seat belt problems 18
Frequently asked questions
Is the recall 14V-266 repair free?
Yes. Buick dealers will fix the problem at no cost: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,339,355 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.