Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Chevrolet Suburban owners, lightly cleaned up (personal details are redacted by NHTSA).
While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in Texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by GM.
I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a Hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? Whose life is considered expendable? If it is a known issue and it has been, in good faith, brought to GMCs attention, why has it not been corrected?
My dash has cracked twice on my 2010 Suburban. It cracked the first time approximately two years after I purchased the vehicle. Chevrolet replaced the dash under warranty. The dash cracked again approximately two years later. There appears to be some sort of design flaw with the dash. The dash does not have enough rigidity to accommodate the normal vibrations during the driving of the vehicle. The cracks in the dash are located next to the passenger side airbag. I am concerned that the dash will become shrapnel if the airbag ever deploys.
Tl* the contact owns a 2010 Chevrolet Suburban. The contact stated that the dashboard was cracked and deteriorated. The dashboard was exposing cracks above the front passenger side near the air bag and on the drivers side. In addition, the glare from the dashboard failure was also affecting the contacts visibility. The vehicle was taken to an independent mechanic who replaced the dashboard. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Dash is falling apart, full of cracks; chunks of plastic dash have broken off. Potential safety issue if involved in an accident, especially if dash airbag is deployed. Large sharp pieces of dash will break loose and become projectiles/ shrapnel. I believe sunlight and high heat in parked car has caused this. Not caused by an accident. Definitely a design flaw. Should be recalled.
Cracks (2 separate cracks; photos attached) appeared in the dashboard of 2010 Chevrolet Suburban lt above the steering column and near the passenger airbag. The vehicle was stationary in the driveway when the cracks appeared -- there was no event to cause the cracks to appear. A search on a GM online forum advised this to be a known defect for cars of this model and year.
Tl* the contact owns a 2010 Chevrolet Suburban. After the vehicle was taken in for maintenance, the technician stated that the passenger side upper panel of the dashboard was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Tl* the contact owns a 2010 Chevrolet Suburban. While the vehicle was at a dealer for routine maintenance, the contact was informed that the dashboard was deteriorating near the air bag area. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function May be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.
Dash cracked and fell apart. Had to replace the entire dash board assembly. The dash was cracking as if it was made of glass. A piece of the dash even broke off while I was driving and fell on my lap..
Body complaints in other Suburban years
Frequently asked questions
How common are body problems on the 2010 Chevrolet Suburban?
NHTSA has 28 complaints about the body & structure of the 2010 Chevrolet Suburban, 24% of the model year's 117 complaints. The component named most often is body (21 mentions).
Is there a recall for 2010 Chevrolet Suburban body problems?
No. NHTSA lists no body & structure recall for the 2010 Chevrolet Suburban, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Chevrolet Suburban body problems start?
Half of the complaints with a recorded mileage happened before about 78,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.