2017 Chevrolet Silverado 3500 Problems & Complaints

Better than average58% fewer complaints than a typical year of the Silverado 3500 at the same age

Owners have filed 13 complaints about the 2017 Chevrolet Silverado 3500 with the National Highway Traffic Safety Administration. That is 58% fewer than a typical Silverado 3500 model year at the same age, making the 2017 one of the better Silverado 3500 years. The most reported problem area is the transmission & drivetrain (2 complaints, typically around 58,000 miles). 6 recalls cover this model year.

13complaints
6recalls
0crashes
0fires
0injuries
0deaths

Most common 2017 Chevrolet Silverado 3500 problems

  • Transmission & drivetrain~58,000 miles
    215%
  • Fuel & propulsion system
    215%
  • Engine & cooling~58,000 miles
    215%
  • Lights~2,000 miles
    18%
  • Wheels & tires~24,000 miles
    18%
  • Equipment & accessories
    18%
  • A/C & heater
    18%
  • Driver assistance
    18%
  • Other / not specified
    18%
  • Electrical system~22,000 miles
    18%
  • Body & structure
    18%

Share of the 13 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Chevrolet Silverado 3500 complaints by model year

’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’266167478072504241465239311022923261052511319224241271651122
Owner complaints per model year, Chevrolet Silverado 3500. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Silverado 3500 years: 2014, 2017, 2012. Years to avoid: 2024, 2025, 2021, 2020, 2022. Compare all years →

2017 Chevrolet Silverado 3500 recalls (6)

Fuel system, diesel › Storage › Tank assembly

NHTSA recall 23V-047 · Feb 2, 2023 · 22,132 vehicles

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge.

Equipment › Electrical › Engine block heater

NHTSA recall 21V-496 · Jul 1, 2021 · 338,020 vehicles

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord.

Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a…

Engine

NHTSA recall 19V-328 · Apr 25, 2019 · 318,374 vehicles

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater.

Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord.

Fuel system, gasoline › Storage › Tank assembly

NHTSA recall 19V-088 · Feb 7, 2019 · 18,574 vehicles

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019.

Seat belts › Front › Retractor

NHTSA recall 17V-567 · Sep 14, 2017 · 38,048 vehicles

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar.

Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021.

Seat belts › Pretensioner

NHTSA recall 16V-651 · Sep 8, 2016 · 3,640,162 vehicles

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra…

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge.

Frequently asked questions

Is the 2017 Chevrolet Silverado 3500 a good car?

Based on 13 owner complaints filed with NHTSA, the 2017 Silverado 3500 rates better than average: 58% fewer complaints than a typical year of the Silverado 3500 at the same age. It is one of the best Silverado 3500 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2017 Chevrolet Silverado 3500?

The transmission & drivetrain — 2 complaints, 15% of all complaints for this model year, most often about automatic transmission › torque converter. Next are the fuel & propulsion system (2) and engine & cooling (2).

How many recalls does the 2017 Chevrolet Silverado 3500 have?

There are 6 recalls for the 2017 Chevrolet Silverado 3500, the most recent from February 2, 2023 (tank assembly). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Chevrolet Silverado 3500?

The best years by complaints, compared at the same age, are 2014, 2017 and 2012. Years to avoid or approach with caution: 2024, 2025, 2021, 2020 and 2022. See the full Chevrolet Silverado 3500 years comparison.

At what mileage do 2017 Chevrolet Silverado 3500 problems happen?

The median mileage reported in complaints is about 22,000 miles; 80% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.