2014 Chevrolet Silverado 3500 Problems & Complaints

Better than average67% fewer complaints than a typical year of the Silverado 3500 at the same age

Owners have filed 10 complaints about the 2014 Chevrolet Silverado 3500 with the National Highway Traffic Safety Administration. That is 67% fewer than a typical Silverado 3500 model year at the same age, making the 2014 one of the better Silverado 3500 years. The most reported problem area is the fuel & propulsion system (3 complaints, typically around 120,000 miles). 3 recalls cover this model year.

10complaints
3recalls
1crashes
1fires
1injuries
0deaths

Most common 2014 Chevrolet Silverado 3500 problems

  • Fuel & propulsion system~120,000 miles
    330%
  • Air bags~19,000 miles
    220%
  • Steering~17,000 miles
    220%
  • Engine & cooling~18,000 miles
    110%
  • Other / not specified~90,000 miles
    110%
  • Electrical system~38,000 miles
    110%

Share of the 10 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Chevrolet Silverado 3500 complaints by model year

’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’266167478072504241465239311022923261052511319224241271651122
Owner complaints per model year, Chevrolet Silverado 3500. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Silverado 3500 years: 2014, 2017, 2012. Years to avoid: 2024, 2025, 2021, 2020, 2022. Compare all years →

2014 Chevrolet Silverado 3500 recalls (3)

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 21V-054 · Feb 5, 2021 · 1,778,128 vehicles

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone…

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021.

Equipment

NHTSA recall 18V-267 · Apr 26, 2018 · 6,154 vehicles

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018.

Fuel system, gasoline › Storage › Auxillary tank

NHTSA recall 17V-664 · Oct 19, 2017 · 35,292 vehicles

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2014 Chevrolet Silverado 3500:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

What 2014 Chevrolet Silverado 3500 owners say

Fuel & propulsion system

The 2014 Chevy Silverado 3500hd duramax diesel comes equipp ed with the Bosch cp4 injection fuel pump. This pump is prone to failure at anytime mileage wise. The pump was used in european diesel engines with success since their fuel has a higher content of lubricity. Due to the ultra-low sulfur fuel mandated for us diesel engines this pump has a history of catastrophic results when used in the 2011-2016 duramax 6.6l Chevy engines.metal to metal wear causes small metal fragments to enter the fuel system thereby causing engine failure. This event can happen without warning. If the engine has stopped while in motion this presents an accident waiting to happen. My concern is that I tow a 14000lb rv 5th wheel trailer with my truck. How can it be stopped safely with out the engine providing power to the braking system?. …

120,000 miles · Jul 2017

The fuel transfer pump, which moves fuel from the rear tank to the front tank has malfunctioned. This has caused the fuel gauge to read inaccurately, causing engine to stop running, has illuminated the service engine light multiple times, displaying code p2068 and p0463. Vehicle can run out of fuel unexpectedly, due to gauge showing more fuel than is available. This has caused the engine to stall unexpectedly. This problem is exactly as described in recall document 13421 from GM, however, the VIN number of my vehicle is not included in the recall. I had an independent auto repair shop verify the cause of the service engine light codes, and their findings are consistent with mine. The vehicle has 98,000 mile. I am the original owner. I have spoke with GM customer service department, who is looking in to this, however has not yet responded to my complaint. …

98,000 miles · Apr 2019

Frequently asked questions

Is the 2014 Chevrolet Silverado 3500 a good car?

Based on 10 owner complaints filed with NHTSA, the 2014 Silverado 3500 rates better than average: 67% fewer complaints than a typical year of the Silverado 3500 at the same age. It is one of the best Silverado 3500 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Chevrolet Silverado 3500?

The fuel & propulsion system — 3 complaints, 30% of all complaints for this model year. Next are the air bags (2) and steering (2).

How many recalls does the 2014 Chevrolet Silverado 3500 have?

There are 3 recalls for the 2014 Chevrolet Silverado 3500, the most recent from February 5, 2021 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Chevrolet Silverado 3500?

The best years by complaints, compared at the same age, are 2014, 2017 and 2012. Years to avoid or approach with caution: 2024, 2025, 2021, 2020 and 2022. See the full Chevrolet Silverado 3500 years comparison.

At what mileage do 2014 Chevrolet Silverado 3500 problems happen?

The median mileage reported in complaints is about 38,000 miles; 56% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.