Most common 2017 Chevrolet Silverado 2500 problems
Share of the 54 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Chevrolet Silverado 2500 complaints by model year
Best Silverado 2500 years: 2014, 2012, 2013. Years to avoid: 2024, 2022, 2020, 2015, 2025. Compare all years →
2017 Chevrolet Silverado 2500 recalls (5)
Fuel system, diesel › Storage › Tank assembly
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge.
Equipment › Electrical › Engine block heater
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a…
Engine
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord.
Seat belts › Front › Retractor
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021.
Seat belts › Pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra…
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge.
What 2017 Chevrolet Silverado 2500 owners say
Electrical system
I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. I have contacted GM because when I google this issue it states GM put out a recall on 2014-2019 Silverado HD trucks but upon speaking with a GM customer representative my truck there is no such recall on these trucks. I could have been killed or worse killed someone else on the road. I am considering getting a lawyer involved with this issue.
SOLVED my U029E with "Exhaust Fluid Service" and "Reduced Speed". For the past month I have been working on this issue on my 2017 Silverado 2500HD LT 6.6L. Tonight I purchased my 3rd NOX2 (downstream) sensor and IMMEDIATELY EVERYTHING WAS FIXED. So, what happened? Why did the previous 2 NOX sensors NOT work? A clue came from GM Parts Direct as the original part number was listed as "DISCONTINUED". Previously we had purchased 2 numbers matching NOX2 sensors 12676706. So why did these sensors not work when the one see image below immediately worked? CHEVY! They programmed out part number 12676706 from the computer and programmed in 12718676. 12718676 CURED OUR U029E and "Exhaust Fluid Service" and "Reduced Speed" issues. Companies are still selling NOX2 part number 12676706 because it was the original device DO NOT PURCHASE THE DISCONTINUED NOX2 SENSOR 12676706. …
Engine & cooling
The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.
Tl* the contact owned a 2017 Chevrolet Silverado 2500. While the vehicle was parked in the driveway, the vehicle's alarm sounded, when the contact arrived downstairs, the engine compartment was on fire. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a private lot by the insurance company. The contact also received a recall notification after the fire for NHTSA campaign number: 19V328000 (engine). The vehicle was destroyed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 9,000.
Transmission & drivetrain
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-35 MPH, THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY. THE VEHICLE WAS TAKEN TO SHERRELL CHEVROLET INC; (2258 N 1ST ST, HERMISTON, OR 97838, [phone]) WHERE THE MECHANIC CLEANED THE TRANSMISSION SENSOR AND THE FUEL INJECTORS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE MECHANIC STATED THAT THE VEHICLE NEEDED TO BE SEEN BY A SPECIALIST FROM CHEVROLET. THE CONTACT STATED THAT THE DEALER REASSEMBLED THE TRANSMISSION HOWEVER, THE TRANSMISSION FAILURE WORSENED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,044 AND WAS UNDER ALL NEW WARRANTIES . Consumer contacted Chevy Customer Assistance and case number [redacted] was issued and case worker Dalea, phone number [phone] on 8/18/20. …
At about 62,000 miles the vehicle check engine light came on with codes P0700 and P0741, the RPMs go up as you accelerate but will not shift unless you let off the gas pedal. Reaching 5-6000 RPMs. Had mechanic drop transmission pan no metal found. Reading several TSBs on this issue the transmission should be recalled. Also when towing camper there was some electrical issues when the trailer was contacted the truck would not recognize trailer connected, had to shut the truck off for few minutes and restart to recognize the connection. Truck also lost power when trailer was connected and ran very sluggish, also experienced the shifting issues.
Frequently asked questions
Is the 2017 Chevrolet Silverado 2500 a good car?
Based on 54 owner complaints filed with NHTSA, the 2017 Silverado 2500 rates better than average: 43% fewer complaints than a typical year of the Silverado 2500 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2017 Chevrolet Silverado 2500?
The electrical system — 15 complaints, 28% of all complaints for this model year. Next are the engine & cooling (12) and transmission & drivetrain (9).
How many recalls does the 2017 Chevrolet Silverado 2500 have?
There are 5 recalls for the 2017 Chevrolet Silverado 2500, the most recent from February 2, 2023 (tank assembly). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Chevrolet Silverado 2500?
The best years by complaints, compared at the same age, are 2014, 2012 and 2013. Years to avoid or approach with caution: 2024, 2022, 2020, 2015 and 2025. See the full Chevrolet Silverado 2500 years comparison.
At what mileage do 2017 Chevrolet Silverado 2500 problems happen?
The median mileage reported in complaints is about 21,000 miles; 85% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.