Seat Belt complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2020 | 1 | 7% | — |
| 2017 | 2 | 2% | 30,000 miles |
| 2016 | 3 | 3% | 40,000 miles |
| 2015 | 6 | 2% | 71,000 miles |
| 2014 | 7 | 1% | 53,000 miles |
| 2013 | 1 | 0% | — |
| 2012 | 9 | 3% | 41,000 miles |
| 2011 | 6 | 1% | 82,000 miles |
| 2010 | 16 | 4% | 80,000 miles |
| 2009 | 21 | 3% | 50,000 miles |
| 2008 | 10 | 1% | 98,000 miles |
| 2007 | 13 | 2% | 68,000 miles |
| 2006 | 17 | 3% | 120,000 miles |
| 2005 | 7 | 1% | 109,000 miles |
| 2004 | 4 | 0% | 36,000 miles |
| 2003 | 4 | 1% | 97,000 miles |
| 2002 | 4 | 1% | 60,000 miles |
| 2001 | 8 | 1% | 165,000 miles |
| 2000 | 7 | 1% | 72,000 miles |
| 1996 | 4 | 5% | 60,000 miles |
| 1995 | 2 | 5% | — |
Which parts fail
Components named in complaints (buckles, retractors, anchors and pretensioners).
Mileage when the problem started
What owners report
When I was driving driving on the 91 freeway going to work at the speed, approximately 65 MPH the transmission started shifting erratically like it was going to stop or it was stuck in the wrong gear. My husband was told to make an appointment to bring the car into GMC weeks later they finally decided that we could bring the car in only to be told that there was no lights on the dash board and they test drove it around the block and did not feel any issues.than around October I was driving and the air bag light kept popping up on the dashboard and making a beeping noise around every 2-3 minutes of driving. My husband took the car back in to the dealership(penske Chevrolet in cerritos auto square) the technician unhooked the wires for the air bag and said that they would order the part. I was infuriated!! Not only was I driving a car that I do not feel safe in but. …
My Impala air bag light frequently lights up. Then the passenger air bag light says off even when there is a passenger. At other times the passenger seat belt sign is on and the air bag sign says on, and there is no passenger. It happens when I start the car and randomly while driving. I had this diagnosed at a Chevy dealer and the car needs passenger presence sensor and electronic control unit hardware. These parts are expensive. The Impala has 41000 miles. I believe this a safety concern for required equipment on automobiles.
I am leasing the car out. I've been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn't tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don't have my car and my belongings are in it.
passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.
Tl* the contact owns a 2014 Chevrolet Impala. While driving approximately 45 MPH, a deer crossed the road. The contact had to make a sharp left turn to avoid the animal and crashed into a hill in the woods. The air bags did not deploy and the seat belt did not restrain the driver. The vehicle sustained front end damage. A police report was not filed. The contact sustained bruised ribs, and injuries to the left arm and shoulder, which required medical attention. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 77,390. Updated 11/28/18
Hello, I have a general question about vehicle safety as it relates to automobile recalls/safety bulletins for Chevrolet. I own a Chevrolet vehicle and have found out that there are 2 issues with my car, one of them directly related to airbags and them deploying correctly. Chevrolet has only issued a safety bulletin, and has set ridiculous limits to what they are required to cover. I want to know how the dot has not required them to issue a recall to fix the issue on their cost. With this being related to safety I would have thought this was a very important matter. I would be happy to speak further on this. Feel free to email me back, and if someone would be willing to speak on that as well. Thanks
Both front seat belts sometimes do not click when buckling up. Sometimes you have to reinsert the metal end into the buckle several times to get it to "click". If it doesn't click you can pull on the strap and it will come out causing a safety issue.
May 2013 I purchased a 2012 Impala fully certified by the Chevy dealer. On 9/25/2013 I was stopped on I-80 due to traffic. A woman traveling 53 MPH slammed into me causing me to take out the next 3 cars. I filed an investigation with GM to review the vehicle information (which is how I know how fast she was traveling). The airbag light was on, but no airbags deployed, and the seat belt had restrained me only after I violently bounced off of the steering wheel. When this was reported to GM it was stated that there are three lines of defense in a vehicular accident #1 the body of your vehicle #2 your seat belt #3 airbag deployment. 2/3 lines of defense had failed me. GM had no conclusion after the accident and I received the reports from the engineers. I was traveling fast enough into the car ahead of me for the airbags to have deployed, and the seat belt should have restrained me. …
Related recalls (2)
Seat belts › Front › Anchorage
GM is recalling certain model year 2009-2010 Chevrolet impalas for failing to comply with the requirements of federal motor vehicle safety standard no. 210, "seat belt assembly anchorages." the front safety belt webbing May not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat…
Remedy: Dealers will inspect both front safety belts for proper installation of the anchors to the pretensioners and, if necessary, reinstall the anchors. This service will be performed free of charge.
Seat belts
Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and Mini vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no.
Remedy: Dealers will inspect the vehicle's safety belt buckle assembly date codes and, if necessary, will replace any safety belt buckle assembly.
Frequently asked questions
Which Chevrolet Impala years have seat belt problems?
By NHTSA complaints, the 2009 (21), 2006 (17), 2010 (16), 2007 (13) and 2008 (10) model years. Seat Belt complaints make up 3% of all complaints for the 2009.
Is there a recall for Chevrolet Impala seat belt problems?
Yes — 2 recalls, including 10V-480 (anchorage, Oct 13, 2010); 00V228003 (seat belts, Aug 7, 2000). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chevrolet Impala seat belt problems start?
Across all years, half of the complaints with a recorded mileage happened before about 80,000 miles; 34% happened before 50,000 miles.
What part fails most often?
Owners most often name the front › retractor (7 mentions), followed by the front › buckle assembly (7).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.