Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Chevrolet Impala owners, lightly cleaned up (personal details are redacted by NHTSA).
I have driving on highway [redacted] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley
I took my car to the dealership because I had a few noises from the front end. One was a clunking noise when I reached speeds of approx 25 MPH, the front end was making a popping noise, when I would back up then pull forward there was a grinding noise, and also a few times when I would make a left hand turn it was like my car was stuck for a few seconds with the motor revving, but wouldnt move. When it finally would, it would shoot forward and I almost lost control of the vehicle. When I took it to the dealer, I was told both lower control arms and the right front hub had excessive play, the front engine, rear engine, strut mount, and transmission mount were torn, the front timing cover and the steering gear rack were leaking and all needed to be replaced. So much for spending so much money for a car to reliably get me and my kids from point a to b safely. …
I have had problems with steering control in this vehicle ever since I bought it from serpentini Chevrolet in strongsville, ohio. Chevrolet service department replaced the left front hub and bearing assembly on 6/9/16 at 34,770 when the car was still under warranty. On 8/3/18, when the vehicle was out of warranty at 60039 miles, the service department told me that the steering gear was leaking and it would be an $1829.50 repair. The symptoms I am experiencing now are the same as when the car was under warranty and not repaired correctly. It makes a scraping or grinding noise when you turn. If I add power steering fluid, the problem goes away, which leads me to believe that this was the problem all along. I checked online and it seems to me that a lot of people are having this same issue which usually only gets identified after the car is out of warranty. …
After reversing, then when accelerating out to make a left turn, my car makes a grinding noise, I can feel it in my accelerator and I lose power, my traction control light goes on, sometimes my brake assist, ABS, and stabiltrak lights come on too... If I back off and try again I can then accelerate out and proceed as normal, happens intermittently, hard to duplicate, makes me feel unsafe if I need to accelerate out of a turn then I will not have the ability to do so. I want to take it in to see if it needs a repair, but by reading forums, many many people have had this same problem with the Chevy Impala and have paid hundreds of dollars to get different things fixed, and it doesn't solve the issue. Started 3 weeks ago, and has happened many time in that 3 weeks. My car has about 85,000 miles on it. I use to love my Impala, now just want to get rid of it.
Took vehicle to dealership for standard oil change. While completing inspection form they indicated that the steering column is leaking. They recommend immediate replacement for $1,300.00. This vehicle only had 57,000 miles on it. I told them not to replace it. They stated you could have a small leak for many years but it will eventually get worse and leading to steering failure. I asked about this being under warranty but of course I was 2 months outside of my warranty. I have been driving it since they recommended replacement with no issues yet. I am hoping that a recall will be recommended for this vehicle. I mostly do highway driving with this vehicle and put on 70 miles a day. Hopefully enough unfortunate individuals have this problem and we can get a recall started.
Tl* the contact owns a 2013 Chevrolet Impala. The contact stated that the vehicle was taken to lupient Chevrolet (1601 southtown dr, bloomington, mn) for routine maintenance. The mechanic discovered that the steering gear was leaking fluid. The steering gear was replaced. The contact indicated that the same failure was previously discovered this year while the vehicle was undergoing routine maintenance. The manufacturer was notified of the failure. The failure mileage was 20,080. Consumer stated he had a 27 inspection completed and dealer stated there was a small leak with a milage of 33,393. Steering gear was replaced at 20,080 miles and again at 13,893 miles. Consumer feels there is a design or manufacturing issue.
I purchased my vehicle on March 23 2019 .I have made several repairs to car but the problem persists . If I'm at a stop and I proceed to drive and make a left my car will make a grinding noise and the traction control light will flash it makes it dangerous to join traffic safely . I looked online and several people have the same exact issue with their vehicles . Service traction control. Service stabilitrak service brake assist will go on when I try to make a u turn . . Ive replaced left driver side wheel hub with ABS sensor replaced TPMS and had alignment done . I felt the tea admission is being affected by this issue . So I had it serviced as well . I feel Chevy should do a recall immediately.
I just purchased my vehicle 3 months ago and about 2 weeks ago, I've been having issues with traction control, ABS and service stabilitrak. It seems I get this problem when I just start my car and try to turn the wheel right, at low speeds it feels like it's grinding. This problem has happened a few times since then (not consistent) and every time it grinds I get a traction control light pop up. This problem is happening when there is no rain or snow on the road. I have done some research and it seems a lot of people are having the same issue with Chevrolet Impala's. I believe this should be recalled it is very dangerous!
Tl* the contact owns a 2013 Chevrolet Impala. While driving various speeds and attempting to make a turn, the contact heard an abnormally loud noise coming from the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing; however, the results could not be provided. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
There is a "known" issue with this vehicle, especially when turning left. The car will decelerate and traffic is a safety issue. I found the cause via google and needs to get addressed. The car will always display driver feedback on the dashboard. It simulates when driving through an icy patch. The car will not excel but rather decelerate. This happened to me just last week turning into payton manning children's hospital.
Steering complaints in other Impala years
Frequently asked questions
How common are steering problems on the 2013 Chevrolet Impala?
NHTSA has 34 complaints about the steering of the 2013 Chevrolet Impala, 13% of the model year's 272 complaints.
Is there a recall for 2013 Chevrolet Impala steering problems?
No. NHTSA lists no steering recall for the 2013 Chevrolet Impala, though it has 1 recall for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Chevrolet Impala steering problems start?
Half of the complaints with a recorded mileage happened before about 55,000 miles, and 14% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 2 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.