Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Chevrolet Impala owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at 65 MPH, the steering wheel started to feel loose. There was no warning light illuminated. The contact continued driving and the steering wheel tightened with the "Service Power Steering - Drive with Care," message displayed. Due to the failure, excessive force was needed to steer the vehicle. The contact called her husband to meet her for assistance. The contact's husband arrived and was able to drive the vehicle to a dealer. While at the dealer, the vehicle was diagnosed with a defective power steering gear module. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. …
About two years ago I parked in front of a business in Sun City West Arizona. When i came out to leave, my steering wheel would hardly turn. I went home and when I came back with a neighbor, the steering wheel was working as it should. About three weeks ago, I was turning onto a major street in Sun City West, Arizona. I got a notice on the info screen that the power steering was disabled. I had to force the steering just to get around the corner. I drove to a nearby parking lot. The steering took a tremendous amount of effort to turn the steering wheel. I almost hit a semi truck trying to go around a corner. It was very dangerous. After parking and leaving it for a short while, steering returned to normal. On a major highway a serious accident could have happened. …
I was driving my 2015 Chevy Impala on the highway and my steering gave out into a curve. I got deeply afraid when the steering froze up on me, specially at 50 into a 40 mile rated speed. I say this because I wasn't aware that GM vehicles stop putting power steering pumps in their cars nice the late 2000's. I called onstar and inform them to the problem I was having with the car. I was able to get it to a safe spot. And the vehicle towed a dealership for servicing. I was told it was software malfunction that needed to be updated. Costing me $775, which my insurance company under CarCare wouldn't cover. I canceled them quickly. The car steered fine after getting it back. Then the same issue happened again a day later I call the dealership again close to my home, they told me the motor on the steering rack and pinion gave out. And was going to cost, 4100 dollars. …
Around the first of October I was headed home with my family. As we were merging over to exit lanes to get on the ramp to exit the freeway the power steering failure light came on and simultaneously all my power steering was gone. I literally lost control control of my car. I was in the midst of turning when the car swerved and at 70 MPH it was very dangerous situation. My wife and I had just switched driving places several miles back. She panicked and said she couldn't imagine what she would have done if that had happened to her. She also swore to never drive that car again. I don't know how many times this has happened to others but I can say with all honesty this is a very serious problem. There wasn't an accident but I did cause everyone near me on the road to swerve and brake suddenly to avoid colliding with my vehicle. …
2015 Chevrolet Impala Lt Vin# [redacted] infotainment center & Steering went out 2 years ago Greg Chevrolet in savannah MO told me $800 for infotainment unit only car only had diag code B127E car only 3 years old at the time still does not work! Earlier this year driving to work 70 mph steering goes out I almost hit car next to me had to muscle the car to side of road then warning light popped up to service power steering!! Very dangerous for me and any cars on the road with this car! Had mechanic do diagnostic it had 20 error codes he reset them car worked 1 day same thing over again. We paid the car off but still can't drive it and can't afford wheel bearing a new rack etc this car has now been parked in garage for fear of driving with no steering or info center and the wheel was mounted with tire backwards from dealership when we bought the car! Safety GM
Complete loss of power assist steering resulting in difficulty in steering the vehicle at any speed. DIC messages indicate: loss of power steering, drive with caution, service traction control, and service ABS. ABS and traction control warning lights remain on and illuminated while driving. These indicators occur each time the vehicle is restarted. This problem originally started about two and a half months ago, and the power steering loss, for a while, was intermittent until recently. The vehicle has not been inspected been inspected by mechanics to date. I have researched hundreds of Impalas online with the same problem with a majority of them remaining unresolved and no manufacturer recall being issued. The vehicle mileage is currently 31, 104 miles and is not driven often because of the problem and the fact that I own two other vehicles.
While driving at 70MPH on I10 in MS I experienced loss of power steering in heavy traffic. I received a notification on the dashboard of a problem, but it was difficult to maintain control of the vehicle and maneuver to the right lane to exit. The car was difficult to drive but I managed to pull into a large gas station and shut it down and ask for directions to a Chevy dealer. The Power steering returned when I restarted the vehicle and a Chevy dealer was several miles away, but the dealership personnel advised me to continue the trip since I reset the system, but could not tell me if it would reoccur. I drove another 250 miles to get home and did not have another incident. But after checking online forums I notice other such issues and this is quite dangerous at high speed and heavy traffic.
I was driving on the highway at about 60 miles per hour and my power steering went out without warning. The car was stiff and difficult to move and put the life of myself and my child in danger as well as others on the highway at the time. I took the car to a shop and they confirmed that the steering rack had failed or was near failure. It wasn't until I was able to navigate off the highway after driving to a Jiffy lube that the light ultimately came on.
In September 2021, my vehicle had approximately 130,000 miles and began to experience intermittent power steering failures. During these times, which were always unexpected, the Stabilitrak light would illuminate on the dashboard, and a "Power Steering" advisory would appear on the dashboard display screen. Power steering would then be unavailable until the vehicle was restarted. I am experienced in vehicle repair, and I isolated the left rear wheel speed sensor as the cause of this fault. I changed the left rear wheel bearing with an OEM replacement, and the problem went away. In January 2023, at approximately 160,000 miles I began noticing that my right rear wheel bearing was worn, and I changed it with an OEM replacement. Roughly 2 weeks later, my power steering has randomly begun to disengage while driving. …
My son (a brand new driver) was driving to school with me in the passenger seat on surface streets at approximately 45 mph at 0600 and an error message came on the console about "Service Power Steering - Drive With Care" or something akin to that and my son was unable to steer the car. He was able to slightly steer it into a turn lane (right hand turn into a neighborhood) and almost struck an oncoming car. He was able to stop and switch seats with me. Thankfully traffic was light enough and no one was behind us for me to back up about 10 feet to enable me to muscle the car into the neighborhood side street to pull over. I immediately turned the car off, waited ~30 seconds and restarted the engine...still couldn't drive and error message came up again. …
Steering complaints in other Impala years
Frequently asked questions
How common are steering problems on the 2015 Chevrolet Impala?
NHTSA has 44 complaints about the steering of the 2015 Chevrolet Impala, 15% of the model year's 300 complaints.
Is there a recall for 2015 Chevrolet Impala steering problems?
No. NHTSA lists no steering recall for the 2015 Chevrolet Impala, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2015 Chevrolet Impala steering problems start?
Half of the complaints with a recorded mileage happened before about 61,000 miles, and 21% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 1 fire and 1 injury to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.