Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2004 Cadillac SRX owners, lightly cleaned up (personal details are redacted by NHTSA).
Ran out of gas after putting gas in the car tried to start it and the ignition got stuck and continued to try to start on its own I had to pull the back to the off position I tried to start it again and it would not start and the lights on the dash And the radio control center did not come on. And car will not even try to start before this the car had been cutting off while driving down the road for no reason and it kept showing a check stability control warning and low tire pressure even though tires were not low at all
I was driving my vehicle once again, and the engine reduced power came up on the screen. This happened once on the freeway driving 70 miles per, the vehicle's speed went down all the way to 20 miles per hour, I had to pull over because it lost power then it shut off. This is very dangerous I could have been seriously hurt or another vehicle could hit me across the freeway. This also happened November 3, 2017, as I was rolling out of the driveway the vehicle cut off in motion. Something is wrong with this vehicle losing power without no notification to the driver until it happens. This needs to be recalled for these 2004 SRX Cadillac vehicles. Also the screens constantly says check stability system, or reduced engine power and traction control. Please this has to be a recall before someone gets killed.
My 2004 cad. SRX showed a left rear flat tire. I pulled the vehicle to a level, asphalted, scenic overlook area, 23 miles from page, az. I could not get the shifter from drive into park gear, nor would the key turn or release from the ignition. I got out to check and change tire, spare would not release, either. I called on-star, gave emergency details, to first advisor, then advance diagnostics. I got out of car, it surged, backwards, with the emergency brake, completely on, and it accelerated, taking me with it, I pushed away, and it kept accelerating over the scenic overlook, being destroyed. On-star never contacted the police, ambulance, or me, even 1 week after the accident, I had to call them and request the audio or transcript of the malfunctions, and crash.
Constantly, constant problems. Every time I turn around this car is stalling, the stability control light and traction control and ABS lights come on , slowing acceleration and causing safety issues. There are times when I see the dic message board blinking and the car acts as though it is going to stop. These issues listed on this site from all these people needs to be investigated before someone is hurt or killed. I am now writing to Cadillac because the issues are getting out of control and I am afraid for my and my child's life. I am moving forward to seek out an attorney for a lawsuit this is ridiculous.
Tl* the contact owns a 2004 Cadillac SRX. The contact stated that the traction control system and check engine warning indicators were illuminated all the time. The vehicle was taken to an independent mechanic who determined that there was water intrusion that shorted the harness on the instrument panel. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure and provided case number: 95047378414. The vehicle was not repaired. The approximate failure mileage was 30,000.
Tl* the contact owns a 2004 Cadillac SRX. The contact stated that the ignition key failed to turn in either direction until after numerous attempts. The failure recurred on separate occasions. The vehicle was taken to the dealer where the ignition switch was replaced. The VIN was not included in NHTSA campaign number: 14V394000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 67,288.
Stability traction control and anti-lock brakes and check engine light will not go off even after computer module wheel bearings 02 sensors were changed while driving on local city streets in mount vernon ny while turning the anti lock brakes engages and makes the brake pedal shake and the steering wheel gets tight this has been happening for about 2 years now and ongoing
So many rusted frame complaints should have warranted a recall. In my case a frame should not have rusted badly in less than a year . Many even show on you -tube trying to fix rusted frames because no one is listening. Underbody coating actually should have been added . Thin sheet metal sections are the worst parts .
My car was sitting in the driveway when I started to drive off the car jerked a little then I applied the break. Still in the driveway,I tried to continue on but noticed the car wouldn't move. Ahad it placed on a code reader,p2122,accelerator position sensor circuit d low .replaced pedal,still the same thing.
I was driving and the vehicle just cut off on me every thing locked up even the brakes I couldn't stop so I chunked the gear in park to avoid from smashing into anyone I was so afraid but it crank right up after but I noticed the temperature gauge and the gas gauge was no longer working..
Related recalls
Electrical system › Ignition
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014.
Electrical complaints in other SRX years
Frequently asked questions
How common are electrical problems on the 2004 Cadillac SRX?
NHTSA has 36 complaints about the electrical system of the 2004 Cadillac SRX, 17% of the model year's 216 complaints. The component named most often is ignition › switch (1 mentions).
Is there a recall for 2004 Cadillac SRX electrical problems?
Yes — NHTSA recall 14V-394 (ignition, Jul 2, 2014). Recall repairs are free at authorized dealers.
At what mileage do 2004 Cadillac SRX electrical problems start?
Half of the complaints with a recorded mileage happened before about 68,000 miles, and 21% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 1 injury to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.