2012 Audi Q7 Problems & Complaints

Averageabout as many complaints as a typical year of the Q7 at the same age

Owners have filed 29 complaints about the 2012 Audi Q7 with the National Highway Traffic Safety Administration. That is about average for the Q7 at the same age. The most reported problem area is the fuel & propulsion system (12 complaints, typically around 83,000 miles). 4 recalls cover this model year.

29complaints
4recalls
1crashes
0fires
0injuries
0deaths

Most common 2012 Audi Q7 problems

  • Fuel & propulsion system~83,000 miles
    1241%
  • Engine & cooling~91,000 miles
    828%
  • Steering~72,000 miles
    414%
  • Transmission & drivetrain~100,000 miles
    310%
  • Windows, wipers & sunroof~80,000 miles
    310%
  • Other / not specified~72,000 miles
    310%
  • Stability & traction control~121,000 miles
    27%
  • Brakes~65,000 miles
    27%
  • Seat belts
    13%
  • Electrical system~72,000 miles
    13%
  • Body & structure~132,000 miles
    13%
  • Lights~132,000 miles
    13%
  • Wheels & tires~132,000 miles
    13%
  • Suspension
    13%

Share of the 29 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Audi Q7 complaints by model year

’07’08’09’10’11’12’13’14’15’17’18’19’20’21’22’23’24’259533212923294346453201446328752016217
Owner complaints per model year, Audi Q7. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Q7 years: 2024, 2011, 2010. Years to avoid: 2017, 2018, 2021, 2025, 2019. Compare all years →

2012 Audi Q7 recalls (4)

Equipment › Other › Labels

NHTSA recall 23V-086 · Feb 15, 2023 · 12,100 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded.

Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 18V-818 · Nov 19, 2018 · 5,987 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 16V-660 · Sep 13, 2016 · 143,214 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump.

Fuel system, gasoline › Fuel injection system › Fuel rail

NHTSA recall 15V-019 · Jan 20, 2015 · 26,008 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2012 Audi Q7:

High-Pressure Fuel Pump Failure

NHTSA investigation EA11003 · opened Feb 7, 2011 · closed Mar 27, 2015

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information,…

What 2012 Audi Q7 owners say

Fuel & propulsion system

The contact owns a 2012 Audi Q7. The contact stated that upon starting the vehicle, there was an abnormal odor inside the vehicle with the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump and the fuel system were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.

101,000 miles · Feb 2025

There have been continuous indicators by way of the check engine light repeatedly appearing on my vehicle's dash for a number of years. A different determination was always discovered each time I took my vehicle to the only Audi Certified Dealership in my area. Most recently, I have been told that my vehicle now requires a Fuel System Replacement, High Pressure Fuel Pump, All Components in Fuel Tank, Fuel Rails, Injectors, All Rubber Fuel Lines for a cost of $16,830.50. Coincidentally, I received information by mail from the manufacturer (Audi), indicating there was a Safety Recall 20W9--Fuel Pump Flange for this exact same issue, and that my vehicle had been identified amongst the other reported 143,214 vehicles, as affected. This information was dated October 6, 2016. …

Feb 2025

Engine & cooling

Since I bought my vehicle it has been burning oil I am adding oil every two to three days because it burns it and the smells burnt and the light comes on I have to add 3 oil bottles every two to three days It smells burnt and I cannot drive for long periods of times because I am scared something can happen. I have a 2012 audi q7.

Sep 2023

There have been continuous indicators by way of the check engine light repeatedly appearing on my vehicle's dash for a number of years. A different determination was always discovered each time I took my vehicle to the only Audi Certified Dealership in my area. Most recently, I have been told that my vehicle now requires a Fuel System Replacement, High Pressure Fuel Pump, All Components in Fuel Tank, Fuel Rails, Injectors, All Rubber Fuel Lines for a cost of $16,830.50. Coincidentally, I received information by mail from the manufacturer (Audi), indicating there was a Safety Recall 20W9--Fuel Pump Flange for this exact same issue, and that my vehicle had been identified amongst the other reported 143,214 vehicles, as affected. This information was dated October 6, 2016. …

Feb 2025

Steering

On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle difficult to control, I stopped driving and brought the vehicle to an authorized Audi dealership for inspection. The Audi dealership confirmed the steering failure was caused by a major power steering system defect, including active power steering fluid leakage from the steering rack area consistent with internal seal failure, and the power steering pump being faulty due to fluid loss. …

Dec 2025

Pulling out making a left turn from a stop, vehicle suddenly hesitated, power to engine was intermittent and jerky, and acceleration was poor to none. Many warning lights came on (stability, tire pressure, anti-lock, etc.). Steering wheel was also shaking slightly (power steering motor?). Condition continued for about a mile while vehicle proceeded to home. Turning vehicle off and on resolved the problem. On initial call to dealership I was told "they do that sometimes; you need to turn off/on to reboot system". After taking for service four days later no issues were found other than some "misfiring" codes on date of event. I was told this was not a situation they've seen and no service bulletins existed on the behavior. …

60,000 miles · Jun 2016

2012 Audi Q7 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.0L 6-cyl turbo diesel8-speed automaticAWD17 / 24 / 20
3.0L 6-cyl supercharged8-speed automaticAWD16 / 21 / 18

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2012 Audi Q7 a good car?

Based on 29 owner complaints filed with NHTSA, the 2012 Q7 rates average: about as many complaints as a typical year of the Q7 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2012 Audi Q7?

The fuel & propulsion system — 12 complaints, 41% of all complaints for this model year. Next are the engine & cooling (8) and steering (4).

How many recalls does the 2012 Audi Q7 have?

There are 4 recalls for the 2012 Audi Q7, the most recent from February 15, 2023 (labels). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Audi Q7?

The best years by complaints, compared at the same age, are 2024, 2011 and 2010. Years to avoid or approach with caution: 2017, 2018, 2021, 2025 and 2019. See the full Audi Q7 years comparison.

At what mileage do 2012 Audi Q7 problems happen?

The median mileage reported in complaints is about 83,000 miles; 9% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.