2021 Audi Q7 Problems & Complaints

Avoid3.5× as many complaints as a typical year of the Q7 at the same age

Owners have filed 75 complaints about the 2021 Audi Q7 with the National Highway Traffic Safety Administration. That is 3.5× as many as a typical Q7 model year at the same age, which makes the 2021 one of the Q7 years to avoid. The most reported problem area is the electrical system (44 complaints, typically around 90,000 miles). 9 recalls cover this model year.

75complaints
9recalls
3crashes
0fires
5injuries
0deaths

Most common 2021 Audi Q7 problems

  • Electrical system~90,000 miles
    4459%
  • Engine & cooling~60,000 miles
    2027%
  • Driver assistance~52,000 miles
    1520%
  • Other / not specified~27,000 miles
    1115%
  • Brakes
    68%
  • Steering
    57%
  • Fuel & propulsion system
    45%
  • Speed control & acceleration
    45%
  • Wheels & tires
    34%
  • Windows, wipers & sunroof~44,000 miles
    23%
  • Seat belts
    23%
  • Suspension
    11%
  • Transmission & drivetrain
    11%

Share of the 75 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Audi Q7 complaints by model year

’07’08’09’10’11’12’13’14’15’17’18’19’20’21’22’23’24’259533212923294346453201446328752016217
Owner complaints per model year, Audi Q7. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Q7 years: 2024, 2011, 2010. Years to avoid: 2017, 2018, 2021, 2025, 2019. Compare all years →

2021 Audi Q7 recalls (9)

Back over prevention › Sensing system › Camera

NHTSA recall 25V-900 · Dec 19, 2025 · 356,894 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV.

Electrical system › Software

NHTSA recall 25V-201 · Mar 31, 2025 · 44,387 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.

Remedy: Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834.

Back over prevention › Display function

NHTSA recall 22V-742 · Oct 5, 2022 · 170,296 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5,…

Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 22V-516 · Jul 20, 2022 · 49,443 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Tires

NHTSA recall 22V-034 · Jan 26, 2022 · 31,058 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8,…

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022.

Seat belts › Rear/other › Retractor

NHTSA recall 21V-606 · Aug 5, 2021 · 45,496 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet,…

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021.

Show 3 more recalls

Suspension › Rear › Axle › Non-powered axle assembly

NHTSA recall 21V-295 · Apr 26, 2021 · 40,993 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback,…

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834.

Air bags › Frontal

NHTSA recall 21V-078 · Feb 17, 2021 · 26,967 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child.

Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834.

Air bags › Sensor › Side impact

NHTSA recall 20V-749 · Dec 2, 2020 · 166 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.

Remedy: Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020.

What 2021 Audi Q7 owners say

Electrical system all 44 →

The contact owns a 2021 Audi Q7. The contact stated the vehicle was repaired under NHTSA Campaign Number: 25V201000 (Electrical System); however, the repair failed to prevent a failure from occurring. The contact stated that two days after the recall repair, several unknown warning lights illuminated. In addition, the contact stated that after refueling the vehicle, the fuel gauge failed to provide an accurate reading for the fuel. The contact stated that the check coolant and temperature warning lights were intermittently illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.

105,000 miles · Apr 2025

The contact owns a 2021 Audi 7. The contact stated that while operating the vehicle electrical warning messages would suddenly display. One while the wife was driving approximately 20 MPH the vehicle suddenly shut off in the middle of the road. The vehicle was later towed to the local dealer who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by the service advisor that the failed alternator was a known issue and the manufacturer had extended the warranty for the alternator and the replacement alternator was on a ten-week delay due to the high demand for the part. The manufacturer was notified of the failure. The failure mileage was 27,000.

Alternator/generator/regulator · 27,000 miles · Feb 2023

Engine & cooling all 20 →

The contact owns a 2021 Audi Q7. The contact stated that while driving approximately 50 - 55 MPH, the Check Engine light had illuminated. The vehicle was taken to the dealer, who diagnosed code PO299, which referred to coolant migration into the vacuum system. The contact was unable to provide the exact parts that were needed for repairs. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case regarding the issue. The failure mileage was approximately 60,000.

60,000 miles · May 2026

While driving the vehicle, error messages began appearing on the in-panel dashboard display. At first, a yellow/orange battery icon appeared with the message "Electrical system: malfunction! Please contact Service". Within an hour, the car experienced another electrical system malfunction (red battery icon appeared with the message "Electrical system: malfunction! Safely stop vehicle") along with a host of other error messages (Brakes: malfunction, Steering: malfunction, Parking brake: malfunction, Vehicle lights: malfunction, Stabilization control (ESC/ABS): malfunction, Drive system: malfunction, Transmission: malfunction). The car was undrive-able at this point, coasted to a stop and could not be restarted while on an active roadway. The car had to be towed to the dealership, where it still remains today. …

Jan 2023

Driver assistance

The contact owns a 2021 Audi Q7. The contact stated that the rear-view mirrors on the driver's side failed to indicate when another vehicle, person, or object was nearby the vehicle. The passenger's side rear-view mirror's audible alarm occasionally erroneously alerted the driver that there was a vehicle, a person, or an object nearby the vehicle. The infotainment screen occasionally blacked out, and the following day, the screen activated but failed to finish uploading all the systems and functions. The back-over prevention camera alarm made abnormal sounds compared to the normal sound. The infotainment center intermittently failed to display the icon indicating that the key was in the ignition after the vehicle had been started. The vehicle was not taken to the dealer to be diagnosed or repaired. …

44,000 miles · Dec 2025

The contact owns a 2021 Audi Q7. The contact stated that while driving approximately 50 MPH, the vehicle came to an abrupt stop. The contact went forward and sustained a concussion, and blurred vision and medical attention was provided. The emergency brake malfunction message was displayed. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 52,000.

52,000 miles · Jul 2022 · 1 injury

2021 Audi Q7 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo8-speed automaticAWD19 / 23 / 21
3.0L 6-cyl turbo hybrid8-speed automaticAWD18 / 23 / 20

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2021 Audi Q7 a good car?

Based on 75 owner complaints filed with NHTSA, the 2021 Q7 rates avoid: 3.5× as many complaints as a typical year of the Q7 at the same age. It is one of the Q7 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2021 Audi Q7?

The electrical system — 44 complaints, 59% of all complaints for this model year, most often about alternator/generator/regulator. Next are the engine & cooling (20) and driver assistance (15).

How many recalls does the 2021 Audi Q7 have?

There are 9 recalls for the 2021 Audi Q7, the most recent from December 19, 2025 (camera). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Audi Q7?

The best years by complaints, compared at the same age, are 2024, 2011 and 2010. Years to avoid or approach with caution: 2017, 2018, 2021, 2025 and 2019. See the full Audi Q7 years comparison.

At what mileage do 2021 Audi Q7 problems happen?

The median mileage reported in complaints is about 52,000 miles; 33% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.