Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Audi Q5 owners, lightly cleaned up (personal details are redacted by NHTSA).
Takata recall with no fix, also a problem with the fuel pump which the car can light on fire there is also no current repair. The dealer said we are screwed there's nothing they can do.my wife got into an accident with the loaner car if it was our car that is plagued by the recall things could have been worst
We are aware that there was a different recall that did not include our car that caused corrosion in the paneling of the car from the moon roof and it was possibly causing air bags to deploy. We have been to the dealership to be serviced and they have explained to us that there is excessive amount of corrosion in the panels of the car and also the corrosion and water leakage has destroyed the electrical components of our backup camera/system. We are wondering if this has been brought up by other people because, although our car's VIN was not included in the recall I am referring to, it seems strange that my car has these exact same issues. There is not an exact date attached to these issues because it must have been happening for quite some time. The only reason we know of the corrosion is because the dealership employee crashed into our car and they had to fix the damage. …
Tl* Takata recall. The contact owns a 2010 Audi Q5. The contact stated that there had been strong fumes of fuel emitting into the interior of the vehicle. The contact stated that the failure progressed. The vehicle was taken to an independent mechanic who diagnosed that there was a premature crack in the headliner for the fuel injector causing the fuel to leak internally. The vehicle was repaired. The manufacturer was notified of the failure. In addition, the vehicle was included in NHTSA campaign number: 16V078000 (air bags) but the part was not available. The approximate failure mileage was 94,000. VIN tool confirms parts not available. Updated 10/19/16
Horrified mother of 2 small children. Recently noticed when driving the vehicle, a gas/fuel smell consumes the entire car. The smell was so bad it made me sick as well as set off the carbon dioxide alarm in my garage. My toddler son sits on the side where the tank is and of course that is where the smell is the strongest. I feared that a explosion would happen in my house due to smell being so strong...we finally took the SUV in and repair company stated that I had a fuel leak. He stated that the pump had a crack in it and was spraying fuel all under the car. Repair has cost me $900 to replace the fuel pump, adaptor, and rings.
Takata recall + water inside car: Audi is not fixing the Takata airbag issue, anytime I ask about it to dealer, they are just saying, they dont have any fix yet and they dont know when fix will be available. I was trying to trade my car so I can buy new one but due to this issue, no one giving its real value. Recently this car also flooded with water due to their internal pipe busted and I was looking online and see they had issue with some of the models and they recalled but this model was not included and I end up spending almost $1000 to fix the issue. I don't remember exact date so just putting last year's date below.
Noticed passenger side floor board is soaked after it rains. This happens if it is parked or if your driving. All drains are clear and when dropping headliner, noticed a "water" way running down towards passenger pillar, on pillar airbag and down to floor board. Dealership told me that many other 2010 Audi Q5's have the same issue and implied this is probably why my sunroof motor is not functioning anymore due to water getting in and they quoted me $2500 to fix this manufacture flaw. If my vehicle hasn't been in a wreck and the sunroof frame is bad, why isn't there a recall for this?
Takata recall vehicle had a recall of the Takata air bags, but the recall notice states that no solution is currently available. I know that 100 million vehicles have been recalled so there is a backlog. I am concerned by this delay as the recall was issued months ago and still no word on the replacement air bags. We live in a hot humid climate where these inflators are more prone to failure. Please put pressure on Takata to expedite this recall. My families lives are at risk.
Recall complaint: I receive warning letters and reminder cards, but the local dealer seems not to have parts. The response specifically was to "call back in a month - we should have parts then". It would seem they should be calling me! I explained I was driving a 2,000 mile trip and there was no concern, or a warning that the vehicle should not be driven. I now have a schedule this week to have the work done at another dealership.
Takata recall unable to even get any details on how/when to get this remidied by either the dealer or Audi of America. Both say they don't know what to tell me, the dealer tells me to call Audi of America and Audi tells me to call the dealer. It's been information blackout from both of them. This whole saga has been going on for a very extended period of time, years now.
I took my vehicle in for Takata airbag recall since that time, I have been smelling gas on the outside of my vehicle. At first I thought it was me fueling the vehicle but the smell gets a bit louder upon driving. I took the vehicle in to dealer a week ago but they advise it was too late in the day to check. I feel like there is something that is not right. Please help
Related recalls
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification…
Airbag complaints in other Q5 years
Frequently asked questions
How common are airbag problems on the 2010 Audi Q5?
NHTSA has 50 complaints about the air bags of the 2010 Audi Q5, 50% of the model year's 100 complaints.
Is there a recall for 2010 Audi Q5 airbag problems?
Yes — NHTSA recall 18V-082 (inflator module, Jan 30, 2018); NHTSA recall 16V-078 (inflator module, Feb 10, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2010 Audi Q5 airbag problems start?
Half of the complaints with a recorded mileage happened before about 70,000 miles, and 15% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.