The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
The risk
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
The fix
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Recall details
| NHTSA campaign | 24V-251 (24V251000) |
|---|---|
| Manufacturer number | 69GU |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Air bags › Sensor › Occupant classification › Front passenger |
| Report date | April 3, 2024 |
| Owners notified | May 8, 2024 |
| Vehicles affected | 91 |
| Initiated by | Manufacturer |
Vehicles covered
- 2023 Audi A3
- 2024 Audi A8
- 2024 Audi e-tron
- 2024 Audi Q3
- 2023 Audi Q5
- 2024 Audi Q5
- 2023 Audi Q7
- 2024 Audi Q7
- 2024 Audi Q8
- 2024 Audi RS Q8
- 2023 Audi SQ7
Plus 6 other model/year combinations not covered on this site.
Owner complaints about the air bags
Frequently asked questions
Is the recall 24V-251 repair free?
Yes. Audi dealers will fix the problem at no cost: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 91 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.