Most common 2023 Volvo XC60 problems
Share of the 54 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Volvo XC60 complaints by model year
Best XC60 years: 2014, 2017, 2012. Years to avoid: 2022, 2023, 2025, 2024, 2021. Compare all years →
2023 Volvo XC60 recalls (5)
Back over prevention › Software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026.
Back over prevention › Software
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552.
Electrical system
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023.
Service brakes, hydraulic
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552.
Engine and engine cooling › Engine › Engine control module (ECU/ECM)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552.
What 2023 Volvo XC60 owners say
Electrical system all 21 →
The contact owns a 2023 Volvo XC60. The contact stated upon shifting into park (P), the gear shift indicator light displayed that the transmission was in park (P); however, the vehicle continued to roll. The contact stated that he continuously pressed the park (P) button until the vehicle responded. There was no warning light illuminated. Additionally, the contact stated while driving at various speeds with adaptive cruise control (ACC) mode engaged, the steering wheel independently pulled to the right aggressively. The contact stated that he used physical strength to pull the steering wheel back to the left; however, the steering wheel failed to return to the center position and continuously turned to the left, then to the right. The contact also stated that while driving with auto centering feature activated, the vehicle was driving from side to side. …
The contact owns a 2023 Volvo XC60. The contact stated that the vehicle failed to recognize the key fob. Due to the failure, the vehicle failed to start after multiple attempts with the key fob message displayed and a warning chime was heard. The contact also stated that the coolant warning light was illuminated. The contact had taken the vehicle to the dealer and the thermostat was replaced the vehicle and the warning light disappeared. The contact stated that despite a software update being performed, the key fob failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300. The contact stated that the manufacturer was notified and will not buy the vehicle back. The service dealer is unable to replicate the issue and therefore have no solution to the problem. …
Driver assistance
While stopped at a light behind several cars with my foot firmly on the brake, the car started to move forward and could not be stopped. My foot was on the brake the entire time. The car advanced into the rear end of a pickup truck stopped in front of me. It was as though the car was fighting me as the car could not be stopped. Beyond the damage done to my car and the truck in front of me, this could have resulted in the injury of a person should someone have attempted to walk in front of my car at that time. I requested that Volvo review the logs which they said they did, but would not release the data to me. As such, my insurance company faulted me for this incident. This has caused me considerable stress and money. Volvo Customer Care Opened case 06675566 at my request.
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advanced Driver Assistance Systems (ADAS), specifically the Collision Avoidance/Auto-Braking system, Rear-view Camera (FMVSS 111 non-compliance), and the 12V Battery management system. All components remain in the vehicle and are available for inspection. Safety Risk: The vehicle exhibits frequent "phantom braking" where the emergency collision avoidance system abruptly activates without obstacles present, creating an immediate risk of collisions. Additionally, the "hands-on steering wheel" sensor malfunctions, triggering emergency stopping procedures while driving. The backup camera intermittently fails (black screen), causing a total loss of rear visibility. These issues lead to unpredictable vehicle behavior in high-speed traffic. …
Brakes
While stopped at a light behind several cars with my foot firmly on the brake, the car started to move forward and could not be stopped. My foot was on the brake the entire time. The car advanced into the rear end of a pickup truck stopped in front of me. It was as though the car was fighting me as the car could not be stopped. Beyond the damage done to my car and the truck in front of me, this could have resulted in the injury of a person should someone have attempted to walk in front of my car at that time. I requested that Volvo review the logs which they said they did, but would not release the data to me. As such, my insurance company faulted me for this incident. This has caused me considerable stress and money. Volvo Customer Care Opened case 06675566 at my request.
Driving the car at under 20 mph making a left turn into my cul-de-sac which has an upward slope. Car system thought it would crash into the tree straight ahead and started emergency braking making loud noise and then the steering wheels locked. Ended up hitting the parked car in front of neighbors house due to brake and steering malfunction. Heard from other Volvo owners that this has been a problem. Even backing out of garage where there is no object behind the car the car emergency braking system engages causing whiplash. No longer feel safe driving this car.
2023 Volvo XC60 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.0L 4-cyl turbo plug-in hybrid | 8-speed automatic | AWD | 28 / 28 / 28 |
| 2.0L 4-cyl turbo hybrid | 8-speed automatic | FWD | 23 / 30 / 26 |
| 2.0L 4-cyl turbo hybrid | 8-speed automatic | AWD | 23 / 29 / 25 |
| 2.0L 4-cyl turbo supercharged hybrid | 8-speed automatic | AWD | 21 / 27 / 23 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2023 Volvo XC60 a good car?
Based on 54 owner complaints filed with NHTSA, the 2023 XC60 rates avoid: 3.8× as many complaints as a typical year of the XC60 at the same age. It is one of the XC60 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2023 Volvo XC60?
The electrical system — 21 complaints, 39% of all complaints for this model year. Next are the driver assistance (16) and brakes (9).
How many recalls does the 2023 Volvo XC60 have?
There are 5 recalls for the 2023 Volvo XC60, the most recent from December 23, 2025 (software). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Volvo XC60?
The best years by complaints, compared at the same age, are 2014, 2017 and 2012. Years to avoid or approach with caution: 2022, 2023, 2025, 2024 and 2021. See the full Volvo XC60 years comparison.
At what mileage do 2023 Volvo XC60 problems happen?
The median mileage reported in complaints is about 0 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.