Collision Avoidance complaints by model year
Which parts fail
Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).
Mileage when the problem started
What owners report
The contact owns a 2021 Volkswagen Passat. The contact stated that while driving in the rain at an undisclosed speed, the Lane Departure Assist malfunctioned, causing the steering wheel to inadvertently move to the right or left. Additionally, the high-beam headlights were aimed too high upwards, making it difficult for the contact to see the road ahead. The vehicle was taken to the dealer, but the dealer informed the contact that the Lane Departure Assist function could not be deactivated and that the high-beam headlights could not be adjusted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100.
The contact owns a 2021 Volkswagen Passat. The contact stated that while driving through a pedestrian intersection with thick white lines, the vehicle automatically veered to the left or right. The contact stated that the failure occurred while driving 30 to 45 MPH. The contact had not contacted the manufacturer or the dealer. The failure mileage was 27,232.
The Volkswagen Front Assist (sometimes referred to as Forward Collision Warning) system employed without having anything/anyone in front of the vehicle - no traffic in front, behind or on the side and the brakes engaged the brought the car to a complete stop in the street. This has been reported to Volkswagen and we have been told that their engineers are working on this issue but the vehicle is safe to drive. The day was a clear day. Date is approximate - I don't have my phone on me with the photo.
Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,
I am at the burger king drive thru jan 23, 2021, there are a few cars ahead of me. I sit at driver thru with foot on the brake about 3 to 5 minutes, when the car in front of me moves closer to pick up his food, I let off of the brake and drift forward as I get closer to car in front of me , I press the brake and the pedal goes all the way to the floor. I press harder and my car bangs directly into the back of a 2015 camara that has been garaged kept and has only 3,000 miles on it. I give the driver my phone number. Very minor damage to his car and only damage my license plate area. I pulled my car into the parking lot , turned off ignition, I then started pumping my brakes and eventually the brakes felt much stiffer after about 15 pumps of the brake pedal . …
While reversing in my driveway, my dash lights up with warning: acc error and warning : airbag error and stayed while I was parked and kept my car stationary. The next day it showed up again and I am worried about my airbag deploying on me while driving and causing an accident. I am worried also that my airbag might never go off and these codes damage something else internally in the car.
The contact owns 2017 Volkswagen Passat. The contact stated that while driving at approximately 15 MPH, with the Forward Collision Avoidance system activated, the vehicle failed to detect another vehicle and the vehicle was involved in a crash. The air bags did not deploy. There was no injuries sustained. A Police report was filed but the information was not provided. The vehicle was vehicle was taken to a dealer where the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 114,000.
The contact owns a 2017 Volkswagen Passat. The contact stated that while driving across a railroad track, the Forward Collision-Avoidance braking system independently engaged. The contact was able to safely cross the railroad track. The contact stated that the failure had occurred previously while the contact was driving and crossing an intersection. However, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Frequently asked questions
Which Volkswagen Passat years have collision avoidance problems?
By NHTSA complaints, the 2017 (22), 2016 (8), 2021 (6) and 2013 (5) model years. Collision Avoidance complaints make up 20% of all complaints for the 2017.
Is there a recall for Volkswagen Passat collision avoidance problems?
No. NHTSA lists no driver assistance recall for any Volkswagen Passat model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Volkswagen Passat collision avoidance problems start?
Across all years, half of the complaints with a recorded mileage happened before about 39,000 miles; 78% happened before 50,000 miles.
What part fails most often?
Owners most often name the automatic emergency braking (16 mentions), followed by the adaptive cruise control (12).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.