Airbag complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2021 | 3 | 17% | — |
| 2020 | 4 | 22% | — |
| 2018 | 5 | 11% | 50,000 miles |
| 2017 | 28 | 25% | 48,000 miles |
| 2016 | 25 | 24% | 46,000 miles |
| 2015 | 88 | 36% | 53,000 miles |
| 2014 | 354 | 60% | 50,000 miles |
| 2013 | 382 | 51% | 57,000 miles |
| 2012 | 296 | 61% | 62,000 miles |
| 2011 | 5 | 31% | 93,000 miles |
| 2010 | 48 | 28% | 65,000 miles |
| 2009 | 12 | 8% | 75,000 miles |
| 2008 | 32 | 18% | 114,000 miles |
| 2007 | 111 | 41% | 97,000 miles |
| 2006 | 148 | 26% | 94,000 miles |
| 2005 | 4 | 3% | 43,000 miles |
| 2004 | 9 | 3% | 47,000 miles |
| 2003 | 23 | 4% | 45,000 miles |
| 2002 | 12 | 2% | 91,000 miles |
| 2001 | 26 | 6% | 64,000 miles |
| 2000 | 17 | 3% | 60,000 miles |
| 1999 | 21 | 3% | 55,000 miles |
| 1998 | 8 | 2% | 85,000 miles |
| 1997 | 1 | 3% | 100,000 miles |
Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
What owners report
I was parking my car and then I heard a loud crack. Then I noticed my car's airbag malfunction warning notice came up on the dashboard along with other failures. I can see on the edges of the horn panel on the left that its slightly detached, so it seem the airbag has somewhat inflated. I haven't taken it to the dealer yet, but will later after work. I didn't notice any issues prior to this happening
My clock spring isn't working after having my vehicle for barely a year. My air bag light is currently on. I can't use my horn nor use any of the controls on my steering wheel. I've paid already 800 plus on previous car issues such as my harness hose. I'm still awaiting reimbursement. Further review and assistance needed.
Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,
Clockspring. Failed 1st time under recall and was replaced by dealer. Failed 2nd time and replaced outside of recall by indepenent. Failed 3rd time and has not been replaced. This has affected the adaptive cruise control, the electronic stability control, and now it engages the brake system when not called for.
We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.
Clock spring has failed 5 times within a year. The first clock spring replacement failed two weeks after the repair. I the. took it to a different dealership to be repaired. The second clock spring broke about 6 months later. The third clock spring broke two weeks after the repair. The fourth clock spring broke two months later and I am about to have it repaired within the next week. Due to the faulty clock spring, the driver side air bag will not deploy in the event of an accident and I have no use of the horn - both of which are necessary when living in South Florida. There are only two dealerships within reasonable driving distance to have the repair done (while the part is under warranty). It takes at least a week, if not more, to get an appointment at the dealership to ensure they have the part at the time of the repair. …
Our 2017 VW Passat had the clockspring replaced last year under warranty number [redacted] at Barnes Crossing Volkswagen in Tupelo, MS. The airbag stopped working and safety features such as adaptive cruise control were also not available. Not realizing the airbag would NOT deploy in the event of an accident, Volkswagen asked us to drive an hour to have it repaired which was considerably dangerous. As of today the clockspring they replaced once again failed with the same associated problems. I am submitting a report due to how dangerous this problem is considering they supposedly fixed the issue however it seems multiple people have reported the issue coming back. The fact the airbag could stop working at anytime due to a defective clockspring is very troublesome and make me worry in the event of an accident if the clockspring will fail thus not allowing the airbag to deploy.
The contact owns a 2016 Volkswagen Passat. The contact stated that on seven occasions, the clock spring failed while driving at various speeds. The contact stated that there was an abnormal clicking sound coming from the vehicle with the air bag warning light illuminated on the instrument panel. The contact stated that the clock spring was replaced under warranty; however, the failure returned soon after repair. The manufacturer was notified of the failure, and a Corporate Representative was sent to the dealer to test the repair. The representative test driving the vehicle also experienced with failure, and the clock spring fractured while operating the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 27,000.
Related recalls (11)
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity,…
Remedy: Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags › Passenger side frontal › Cushion
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Passat vehicles. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019.
Air bags › Side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Remedy: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019.
Show 6 more recalls
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2007 Volkswagen Passat sedan and wagon vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the front driver air bag inflator with an alternate inflator, free of charge. The recall began on April 30, 2018.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2006 Volkswagen Passat sedans and wagons, 2005-2013 Audi A3, and 2006-2009 Audi A4 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. The recall began March 2017. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification…
Air bags › Frontal
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.
NHTSA investigations
Passenger sir door mounting stud failure
Odi opened a preliminary evaluation (pe03-021) based on two reports of failed bolt studs that attach the passenger supplemental inflatable restraint (psir) door cover to the instrument panel (ip) on the Volkswagen (vw) passat (model years 2000, 2002).vw has indicated to odi that it has no additional reports.vw implemented a process change on March 1, 2002.this process change consisted of changing the bolt…
Passenger air bag lid failure
This investigation involves the Volkswagen (vw) passenger supplemental inflatable restraint (psir) lid utilized in my 1998-2002 vw passat.the psir lid May detach from the instrument panel during air bag deployment.the office of defects investigation (odi) of the national highway traffic safety administration (NHTSA) opened the preliminary evaluation on May 23, 2003 to determine whether alleged psir lid detachment…
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…
Air Bag Clockspring Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while…
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…
Frequently asked questions
Which Volkswagen Passat years have airbag problems?
By NHTSA complaints, the 2013 (382), 2014 (354), 2012 (296), 2006 (148) and 2007 (111) model years. Airbag complaints make up 51% of all complaints for the 2013.
Is there a recall for Volkswagen Passat airbag problems?
Yes — 11 recalls, including 24V-834 (inflator module, Oct 30, 2024); 20V-533 (cushion, Sep 2, 2020); 19V-862 (inflator module, Dec 4, 2019). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Volkswagen Passat airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 64,000 miles; 37% happened before 50,000 miles.
What part fails most often?
Owners most often name the frontal (36 mentions), followed by the frontal › driver clockspring/spiral cassette (31).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.