2020 Volkswagen Passat Problems & Complaints

Better than average83% fewer complaints than a typical year of the Passat at the same age

Owners have filed 18 complaints about the 2020 Volkswagen Passat with the National Highway Traffic Safety Administration. That is 83% fewer than a typical Passat model year at the same age, making the 2020 one of the better Passat years. The most reported problem area is the engine & cooling (5 complaints, typically around 7,000 miles). 3 recalls cover this model year.

18complaints
3recalls
1crashes
0fires
1injuries
0deaths

Most common 2020 Volkswagen Passat problems

  • Engine & cooling~7,000 miles
    528%
  • Other / not specified~2,000 miles
    422%
  • Driver assistance
    422%
  • Air bags
    422%
  • Electrical system
    317%
  • Wheels & tires~8,000 miles
    211%
  • Brakes~0 miles
    211%
  • Steering
    211%
  • Fuel & propulsion system
    211%
  • Seat belts
    16%
  • Windows, wipers & sunroof
    16%

Share of the 18 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Volkswagen Passat complaints by model year

’95’96’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22934037331664507432643631285148576273174152172164847495942431061104612181813
Owner complaints per model year, Volkswagen Passat. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Passat years: 2011, 2019, 2020. Years to avoid: 2013, 2014, 2012, 1999, 2002. Compare all years →

2020 Volkswagen Passat recalls (3)

Air bags › Passenger side frontal › Cushion

NHTSA recall 20V-533 · Sep 2, 2020 · 1,829 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Passat vehicles. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289.

Exterior lighting › Headlights

NHTSA recall 19V-389 · May 22, 2019 · 662,185 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed.

Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019.

Air bags › Side/window

NHTSA recall 19V-218 · Mar 20, 2019 · 3 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.

Remedy: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.

What 2020 Volkswagen Passat owners say

Engine & cooling

The contact owns a 2020 Volkswagen Passat. The contact stated while driving at various speeds, the vehicle made abnormal sounds. The contact stated that the vehicle started independently, and the Driver Assist function engaged independently. Additionally, the contact stated that the vehicle was swerving unintendedly and would vibrate while driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that they could not duplicate the failure. The dealer later replaced the brake rotors; however, the failure persisted. The electronic power control (EPC), the Adaptive Cruise Control and low oil pressure warning lights were illuminated. Additionally, the message "Front Assist Error" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the brake caliper was fractured. The vehicle was not repaired. …

7,000 miles · Apr 2021

Bought car from dealer. Vw Manhattan. 42000miles. 8 months later at 53000 miles. Engine problems. Went to Vw service. Head gasket. Lemon car. Warranty till 50000 miles. Cost? 4800$ Worse car possible.

Feb 2024

Driver assistance

The Volkswagen Front Assist (sometimes referred to as Forward Collision Warning) system employed without having anything/anyone in front of the vehicle - no traffic in front, behind or on the side and the brakes engaged the brought the car to a complete stop in the street. This has been reported to Volkswagen and we have been told that their engineers are working on this issue but the vehicle is safe to drive. The day was a clear day. Date is approximate - I don't have my phone on me with the photo.

Automatic emergency braking · Apr 2022

Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,

Adaptive cruise control · Dec 2025

Air bags

My clock spring isn't working after having my vehicle for barely a year. My air bag light is currently on. I can't use my horn nor use any of the controls on my steering wheel. I've paid already 800 plus on previous car issues such as my harness hose. I'm still awaiting reimbursement. Further review and assistance needed.

Jul 2023

Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,

Dec 2025

2020 Volkswagen Passat engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo6-speed automaticFWD23 / 34 / 27

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2020 Volkswagen Passat a good car?

Based on 18 owner complaints filed with NHTSA, the 2020 Passat rates better than average: 83% fewer complaints than a typical year of the Passat at the same age. It is one of the best Passat years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Volkswagen Passat?

The engine & cooling — 5 complaints, 28% of all complaints for this model year. Next are the driver assistance (4) and air bags (4).

How many recalls does the 2020 Volkswagen Passat have?

There are 3 recalls for the 2020 Volkswagen Passat, the most recent from September 2, 2020 (cushion). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Volkswagen Passat?

The best years by complaints, compared at the same age, are 2011, 2019 and 2020. Years to avoid or approach with caution: 2013, 2014, 2012, 1999 and 2002. See the full Volkswagen Passat years comparison.

At what mileage do 2020 Volkswagen Passat problems happen?

The median mileage reported in complaints is about 7,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.