2012 Volkswagen Jetta Problems & Complaints

Use caution1.7× as many complaints as a typical year of the Jetta at the same age

Owners have filed 500 complaints about the 2012 Volkswagen Jetta with the National Highway Traffic Safety Administration. That is 1.7× as many as a typical Jetta model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the electrical system (138 complaints, typically around 60,000 miles). 5 recalls cover this model year.

500complaints
5recalls
24crashes
6fires
17injuries
0deaths

Most common 2012 Volkswagen Jetta problems

  • Electrical system~60,000 miles
    13828%
  • Other / not specified~64,000 miles
    10721%
  • Engine & cooling~44,000 miles
    9118%
  • 8016%
  • 469%
  • Steering~53,000 miles
    428%
  • Brakes~60,000 miles
    377%
  • Air bags~63,000 miles
    347%
  • 235%
  • Wheels & tires~48,000 miles
    173%
  • Speed control & acceleration~42,000 miles
    143%
  • Lights~70,000 miles
    133%
  • Suspension~25,000 miles
    102%
  • Stability & traction control~89,000 miles
    102%
  • Seat belts~38,000 miles
    92%
  • Body & structure~43,000 miles
    71%
  • Seats~38,000 miles
    20%
  • Equipment & accessories~70,000 miles
    20%
  • Locks & latches~107,000 miles
    20%
  • Driver assistance~1,000 miles
    10%
  • A/C & heater~16,000 miles
    10%

Share of the 500 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Volkswagen Jetta complaints by model year

’95’96’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’262203154192349439668704458233248580201188889852607500518387194161160315495469434346306
Owner complaints per model year, Volkswagen Jetta. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Jetta years: 2018, 2020, 2022. Years to avoid: 2019, 2011, 2012, 2013, 2010. Compare all years →

2012 Volkswagen Jetta recalls (5)

Unknown or other

NHTSA recall 19V-679 · Sep 25, 2019 · 113 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle…

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7.

Electrical system › Ignition › Anti-theft › Control module

NHTSA recall 19V-615 · Aug 22, 2019 · 679,027 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298.

Air bags › Frontal

NHTSA recall 15V-483 · Aug 4, 2015 · 415,825 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.

Suspension › Rear

NHTSA recall 14V-656 · Oct 20, 2014 · 442,066 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013.

Remedy: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge.

Fuel system, diesel

NHTSA recall 11V-490 · Oct 3, 2011 · 168,275 vehicles

Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from May 2008 through September 2011, model year 2010-2012 Volkswagen golf vehicles, manufactured from May 2009 through September 2011, and model year 2010-2012 Audi a3 vehicles, manufactured from September 2009 through September…

Remedy: Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines.

NHTSA defect investigations

Federal safety investigators have looked into 5 possible defects involving the 2012 Volkswagen Jetta:

Air Bag Clockspring Failure

NHTSA investigation RQ17009 · opened Nov 13, 2017 · closed May 4, 2018

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…

Air Bag Clockspring Failure

NHTSA investigation PE15010 · opened Mar 24, 2015 · closed Sep 28, 2015 · led to recall 15V-483

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while…

Diesel Fuel Injector Line Leakage

NHTSA investigation PE11023 · opened Aug 2, 2011 · closed Dec 2, 2011 · led to recall 11V-490

By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No.

Air Bag Clockspring Failure

NHTSA investigation EA18003 · opened Apr 18, 2018 · open

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…

High-Pressure Fuel Pump Failure

NHTSA investigation EA11003 · opened Feb 7, 2011 · closed Mar 27, 2015

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information,…

What 2012 Volkswagen Jetta owners say

Electrical system all 138 →

The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to remove the key from the ignition. Several warning lights were illuminated. The contact stated that to start the vehicle, the contact had to plug in the two fuse boxes and connect the battery cable. The contact feared the vehicle might catch on fire. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering). The vehicle was taken to the dealer; however, the contact was informed that pre-existing repairs needed to be performed before the recall repair could be performed. The contact stated that the dealer had not provided an official repair estimate, however the total repair cost was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …

131,000 miles · Jul 2025

The contact owns a 2012 Volkswagen Jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into PARK and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contact's place of employment. The contact reached out to a representative on at the Volkswagen website and was informed that the Vin was not under recall. …

155,000 miles · Jul 2021

Engine & cooling all 91 →

The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at 15 mph, the vehicle made a clunking sound then loss motive power without warning. The crankshaft position sensor was illuminated. The vehicle was towed to the dealer and diagnosed with code P0016 - crankshaft position sensor fault. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and referred the contact to the NHTSA for assistance. The failure mileage was approximately 130,000.

130,000 miles · Aug 2021

The contact owns a 2012 Volkswagen Jetta. The contact stated that while operating the vehicle, the check engine light would remain illuminated. Additionally, the vehicle experienced hard starts and rough idling. The vehicle was taken to the local dealer who replaced the spark plugs and decarbonize the engine however, the failure persisted. The vehicle was later taken to an independent mechanic who changed the coil pack and fuel sensor but the failure was not resolved. The manufacturer was not yet notified of the failure. The failure mileage was 98,000.

98,000 miles · Oct 2021

Fuel & propulsion system all 80 →

The contact owns a 2012 Volkswagen Jetta. The contact stated he smelled a strong odor of carbon dioxide inside the vehicle. The vehicle was taken to the dealer for a diagnostic test however, no failure was found. The vehicle was then taken to an independent mechanic and the contact was informed that the vehicle did not have a diesel exhaust fluid (DEF) tank. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 100,000.

100,000 miles · Jan 2023

It first started around May 2021. The first symptom was gas or exhaust fumes in my cabin of the vehicle. Apart believed to be a fact it was the canister purge solenoid so I changed it out myself twice. The symptoms did not seem to go away so I decided to take it to a Firestone; after a week and a half they decided they didn't know what it was so I was refunded. After that I took it to "Checkered Flag Volkswagen" in Virginia Beach. When I was diagnosed with the charcoal canister needed to be replaced. After that was changed I had to move the very next day to Alton Illinois. So I use the vehicle to move to Alton Illinois vehicle seem to be running fine but after the day the check engine light came back on was the same code. …

May 2021

2012 Volkswagen Jetta engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo diesel6-speed automaticFWD29 / 37 / 32
2.0L 4-cyl turbo diesel6-speed manualFWD29 / 39 / 32
2.0L 4-cyl5-speed manualFWD24 / 34 / 28
2.0L 4-cyl turbo6-speed automaticFWD24 / 32 / 27
2.0L 4-cyl turbo6-speed manualFWD22 / 33 / 26
2.5L 5-cyl6-speed automaticFWD24 / 31 / 26
2.5L 5-cyl5-speed manualFWD23 / 33 / 26
2.0L 4-cyl6-speed automaticFWD23 / 29 / 25

EPA ratings. Class: Compact car.

Frequently asked questions

Is the 2012 Volkswagen Jetta a good car?

Based on 500 owner complaints filed with NHTSA, the 2012 Jetta rates use caution: 1.7× as many complaints as a typical year of the Jetta at the same age. It is one of the Jetta years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2012 Volkswagen Jetta?

The electrical system — 138 complaints, 28% of all complaints for this model year, most often about horn. Next are the engine & cooling (91) and fuel & propulsion system (80).

How many recalls does the 2012 Volkswagen Jetta have?

There are 5 recalls for the 2012 Volkswagen Jetta, the most recent from September 25, 2019 (unknown or other). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Volkswagen Jetta?

The best years by complaints, compared at the same age, are 2018, 2020 and 2022. Years to avoid or approach with caution: 2019, 2011, 2012, 2013 and 2010. See the full Volkswagen Jetta years comparison.

At what mileage do 2012 Volkswagen Jetta problems happen?

The median mileage reported in complaints is about 56,000 miles; 42% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.