Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Volkswagen Golf owners, lightly cleaned up (personal details are redacted by NHTSA).
My airbag light came on today as I was backing out of a parking space (7/29/22 and mileage 235845), and this was after plastic creaking/cracking noises coming from my steering wheel for quite a while when I turned it. The frequency and amount of noise when I turned the wheel had increased a lot lately. This is the second time this exact thing has happened - I had to replace the clock spring in the steering wheel once before (3/19/19 at milage 154165). While I know I drive a lot, it's mostly straight on the interstate since I live in a rural area, so I am not turning the wheel constantly. I'm hesitant about if it's worth it to spend money on replacing it since the last time it was almost $800, and has now broken again, only 80k miles later. …
15V483000 (VW Recall Code 69L2) was issued for 2014 Volkswagen Golf's indicating a "clock spring" affecting a cable that powers the air bag. This is indicated also by the airbag emergency light coming on. I believe a similar, if not the same, issue is occurring in my 2015 VW Golf. Furthermore, the issue has affected all mechanical buttons on the steering wheel. I had taken my vehicle to a VW mechanic that indicated a recall had been issued for this problem. However, upon my own further investigation, I found 2014 was the cut off year for the recall. The issue appeared during the winter last year. I did contact my nearest VW dealership to instigate as to if this issue could be repaired under the aforementioned recall for the 2014. I was informed they could not. …
We purchased our VW Golf TDI ([redacted]) in January 2015 and have now had to replace the clock spring three times. The first two times were covered under the 69L2 limited warranty(See attached bills) but our car now has 128,000 miles and is considered ineligible. We do not understand why our model year was not included under the unlimited warranty extension as part of the 69L2 campaign. When a major component fails three times over a six year period, there is obviously something wrong with it that has not been addressed. Our teenage son drives the car and it is unsafe to have life-saving components like the airbag and horn fail on a regular basis.
The steering control module and clockspring is faulty. My transmission light and airbag light came on. I brought it to my German auto repair shop and he did some research. It was confirmed as a faulty part and vw should pay for it. My functioning airbags and cruise control are things i rely on for safety. I will bring it in to a dealership because the clockspring has to be programmed by a dealership. I live 300 miles from a vw dealership and it is a real pain.
Clockspring broken it's the third time in 4 years. I was pulling out of a parking lot making a left turn. There was a ratcheting sound from the steering wheel. I then had an airbag error and none of the steering wheel mounted controls were working including the horn. The defective part is still installed.
Clock spring issue in VW golf's should re reinvestigated. These are failing on these cars and companies are not looking into fixes or warranty help for these devices that should last. It's shortsighted for consumers to continue to deal with this issue.
I was driving on 210n pasadena fwy with my girlfriend and off ave43 around 4 am. I tried to turn wheel for off but airbag from wheel come out while I turn off fwy and that day I just went to one of vwdealer for check some thing and after that I got a logo of vw on my hand like a tattoo and my car it was total loss. My girlfriend she was pain inside her back because we both got an accident from somebody hit behind my car. I bought a new car and first time buyer and I never know about gap insurance on that time I just bought for about 2month and still own that money effect to my credit until now. My job is driver and I need a car so how can I do with this problem.
I was turned my steering wheel to parallel park today and heard a 'click' from the steering wheel. My airbag light immediately came one. I did some investigation, and my problem is exactly what is described in this article: https://autoweek.com/article/recalls/NHTSA-investigate-415000-vw-vehicles-airbag-issue my horn is not working. Additionally, I have lost electrical control on all buttons on the steering wheel. This includes volume buttons, hands-free phone control buttons, and the button that changes the digital dashboard display.
Takata recall- 2015 gti. Turned car on at 5:30 after work and airbag error light came on, no controls in steering wheel working like volume , blue tooth cruise control and horn. Car was parked for 8 hours. Light driving city traffic usually from and back to work. There was no indication, just stopped. 44.000 miles. Car was bought at 34500 miles exactly one year ago (2017) no horn and no airbag working as of yesterday is a safety issue and dealership said there is no recall on this particular make model year !
Airbag system is not recognizing occupant in front passenger seat. Airbag is off with seat occupied. Called vw customer service to ask about recall 69l6 which describes this problem and was told our VIN was not in the recall although your website gives our manufacture date of 18 July 2014 as inside the recall range. Perhaps the recall should be expanded. Airbag light on at all times.
Related recalls
Air bags › Frontal › Sensor/control module-inactive
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014.
Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Airbag complaints in other Golf years
Frequently asked questions
How common are airbag problems on the 2015 Volkswagen Golf?
NHTSA has 21 complaints about the air bags of the 2015 Volkswagen Golf, 16% of the model year's 131 complaints. The component named most often is frontal › driver clockspring/spiral cassette (1 mentions).
Is there a recall for 2015 Volkswagen Golf airbag problems?
Yes — NHTSA recall 15V-627 (sensor/control module-inactive, Oct 7, 2015). Recall repairs are free at authorized dealers.
At what mileage do 2015 Volkswagen Golf airbag problems start?
Half of the complaints with a recorded mileage happened before about 39,000 miles, and 30% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 4 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.