Which parts fail
Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Volkswagen Eos owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner's Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact associated the failure with NHTSA Campaign Number: 09V333000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up with the dealer. The failure mileage was approximately 149,000.
The contact owns a 2010 Volkswagen EOS. The contact stated that while driving at 45 MPH, the vehicle loss motive power with several unknown warning lights illuminated. The contact stated that white smoke started coming from the vehicle. The contact steered the vehicle to the side of the road. The contact had the vehicle towed to a dealer where the water pump was replaced. She also stated that the ABS warning light had illuminated on the instrument panel which resulted in the engine not starting. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired for the ABS failure. The failure mileage was approximately 50,000. The VIN was not available.
2010 vw Eos. Dsg transmission.<43,000 miles. Issue: intermittent - loss of motive power attempting to move from stationary position to reverse/drive and/or delayed power engagement (jerking). Loss of power when shifting into reverse from stationary position on common drive (slight incline) causes the car to roll forward presenting risk of collision (oncoming vehicle from opposing garage, pedestrian, infrastructure). Delayed engagement jerk in same situation presents risk of collision (passing vehicle (waiting for me to move, decides to pass, clutch engages and jerks car backwards), pedestrian, infrastructure). Parallel parking on major city street lost power in reverse and drive causing traffic backup and other vehicles to veer into oncoming traffic lane. Unpredictable delayed drive engagement when pulling into traffic on major city street. …
Tl* the contact owns a 2010 Volkswagen Eos. While the vehicle was stationary and while driving various speeds, the transmission failed. The contact stated that the vehicle began sputtering and the rpms increased rapidly. In addition, the vehicle would not engage in the reverse position when prompted. The contact pulled the vehicle over to the side of the road and turned off the engine. The contact restarted the vehicle and was able to drive home on most occasions. The contact stated that the failure was intermittent. Hanover Volkswagen (1850 carlisle street, hanover, pennsylvania 17331, [phone]) was made aware of the failure and diagnosed that the transmission was faulty and needed to be replaced based on diagnostic trouble code: p27-11. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no part available for the repair. …
Vehicle stalls when attempting to take off vehicle nearly dies when coming to a stop. Was told by dealer the transmission needs replaced. From what I have read the early version of this transmission has been highly problematic. I have contacted Volkswagen America and they informed me that there was no kind of recall for this car related to the transmission. I have however read of many other customers that have had problems with this transmission. From what I have read Volkswagen has given a goodwill extended warranty on these transmissions, however they say ours is not part of this even though our car was built in early November 2009. Our car is a 2010 and has most all the symptoms the 2008 and 2009 have/had that I have read about. …
For at least the last year the car has been "jerking" and/or "not taking off" when I step on the accelerator (when accelerating from a stand still or if pressing on the pedal when in motion). I have told the auto dealer more than once and was told they checked it and it was fine. So, the last time I took it in (the car only has 39,000 miles on it) I insisted that someone from the dealership take a ride with me as the problem still existed. The tech advisor did and admitted there is definitely a problem. I was 1st told it was a mechatronis coding error having to do with the dsg. Now I have been told it is a clutch pak and that is not covered under warranty. I spoke to vwoa and they said some of the vehicles had been granted dsg warranty extensions however, mine was not one of them because my VIN didn't show in their records. …
Tl* the contact owns a 2010 Volkswagen Eos. While driving the vehicle, it independently shifted into neutral. The anti skid control warning indicator illuminated. The vehicle was able to be operated by restarting the vehicle numerous times. The vehicle was taken to the dealer where it was diagnosed that the vehicle had a master computer error and needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, the vehicle also experienced a complete loss of power. The vehicle was taken back to the dealer where it was diagnosed that the failure was a transmission malfunction. The vehicle was not repaired. The failure mileage was approximately 68,000. Updated 06/15/16 the consumer stated the master computer was repaired. However, two months later, the problem resurfaced again. After the transmission gear box was repaired, the cruise control stopped working. …
Tl* the contact owns a 2010 Volkswagen Eos. While the vehicle was in reverse or drive, it failed to move forward or shift into neutral. When the contact powered off and restarted the engine, the vehicle resumed normal operation. In addition, the check engine warning indicator remained illuminated and the brake warning indicator intermittently illuminated. Also, while depressing the accelerator pedal, the vehicle failed to accelerate. The vehicle was taken to Audi buffalo (5255 gneiss st, , ny 14026, [phone]) where it was diagnosed that the gear box needed to be replaced. The vehicle was also taken to an independent mechanic who made the same diagnosis. The vehicle was not repaired due to the repair fees. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,661.
After driving my car of and on for about two hours, I was leaving from a friend's driveway and realized my car would not go into reverse. I had to put the car in neutral and push the car out of the driveway. This way very humitating. After speaking to a Volkswagen dealership, they advised me that this has been an ongoing issue for sometime. Well I'm sorry Volkswagen I don't have money to waste, especially when they know that this has been a serious problem. I have children that I have to transport back and forth and at this point I dont feel that my Volkswagen is a reliable car. Please tell me there is a recall in place for this problem.
Tl* the contact owns a 2010 Volkswagen Eos. The contact stated that while driving at 25 MPH, the vehicle emitted a loud sound and shifted into neutral independently. The contact depressed the accelerator pedal, and the RPM increased however, the vehicle failed to respond. The contact shifted from low gear back to drive several times and the vehicle responded and operated as designed. The contact drove safely back to the residence. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 09V333000 (power train). The approximate failure mileage was 10,209.
Transmission complaints in other Eos years
Frequently asked questions
How common are transmission problems on the 2010 Volkswagen Eos?
NHTSA has 22 complaints about the transmission & drivetrain of the 2010 Volkswagen Eos, 32% of the model year's 69 complaints. The component named most often is automatic transmission (1 mentions).
Is there a recall for 2010 Volkswagen Eos transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2010 Volkswagen Eos, though it has 2 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Volkswagen Eos transmission problems start?
Half of the complaints with a recorded mileage happened before about 78,000 miles, and 19% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.