2014 Volkswagen Eos Problems & Complaints

Use caution1.4× as many complaints as a typical year of the Eos at the same age

Owners have filed 40 complaints about the 2014 Volkswagen Eos with the National Highway Traffic Safety Administration. That is 1.4× as many as a typical Eos model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the air bags (31 complaints, typically around 16,000 miles). 3 recalls cover this model year.

40complaints
3recalls
0crashes
0fires
1injuries
0deaths

Most common 2014 Volkswagen Eos problems

  • Air bags~16,000 miles
    3178%
  • Other / not specified~52,000 miles
    38%
  • Electrical system
    38%
  • Transmission & drivetrain~26,000 miles
    25%
  • Windows, wipers & sunroof~3,000 miles
    25%
  • Driver assistance
    25%
  • Speed control & acceleration
    13%
  • Steering
    13%
  • A/C & heater~80,000 miles
    13%
  • Seat belts
    13%

Share of the 40 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Volkswagen Eos complaints by model year

2007200820092010201120122013201420152016404784691894264034
Owner complaints per model year, Volkswagen Eos. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Eos years: 2015, 2016, 2011. Years to avoid: 2012, 2009, 2010, 2008, 2014. Compare all years →

2014 Volkswagen Eos recalls (3)

Unknown or other

NHTSA recall 18V-329 · May 16, 2018 · 252 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018.

Air bags › Frontal › Driver side › Inflator module

NHTSA recall 18V-148 · Mar 6, 2018 · 363,713 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018.

Air bags › Frontal › Driver side › Inflator module

NHTSA recall 16V-078 · Feb 10, 2016 · 659,493 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification…

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2014 Volkswagen Eos:

Air Bag Clockspring Failure

NHTSA investigation EA18003 · opened Apr 18, 2018 · open

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…

What 2014 Volkswagen Eos owners say

Air bags all 31 →

Mid December 2021 the airbag light displayed and all functions on steering wheel quit working to include horn, cruise control, and all other buttons that interface with phone, radio and computer. After daughter returned from college 1st week of February 2022 was the first date available and is when the vehicle was seen by Volkswagen of Little Rock. Service Manager [redacted] reported the Clockspring was faulty and this is a manufacturer defect that is covered fully by Volkswagen, however, the Clockspring has been on back order since February and after calling every 2 weeks and calling again yesterday, 17 June 2022, with still no end on sight, I am filing this formal complaint. My college age daughter drives this vehicle with no horn and no driver airbag. …

Dec 2021

The Clockspring is a recalled item... Took the car in for repair in early February. They (Little Rock Volkswagen) said them and continue to say the part is on back order (and there is over 4000 on back order) and cannot tell me when the part will be in. I called VW corporate and filed a complaint, they said the back order problem is between the dealer and the part manufacturer... On a recalled item? This is unacceptable. The airbag light is on but they tell me my daughter is safe. That there is not an airbag problem... But if there was I guess she just wouldn't know... VolksWagon needs to own this problem and resolve at the corporate level and get the part replaced or replace my vehicle. Little Rock VW today had the audacity to suggest that I find the part on EBay and find a backyard mechanic to install it as they cannot??? Really? A back yard mechanic??? A part on EBay?? …

Jan 2022

Electrical system

1) The flip up backup camera, yes it is available for inspection. I do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate for her to miss something backwards since she is only 4'10' 3) yes it has been confirmed by an independent service center, certified by Volkswagen. They confirmed that the wires have broken and a new camera is needed. This is a very common issue. 4) no the component has not been inspected. From reading other ppls comments they do not assist. They have a radio firm up date and they want you to pay for that to fix the glitches. …

Aug 2022

I have the RNS510 radio which the NHTSA has received concerns about and there are several Tec Bulletins in regards to the radio not functioning properly. When this radio goes out due to the need of over priced software update, we loose our Bluetooth and backup cameras! Backup camera we installed so the drive could make sure they were not running over any small children on the ground and when that element fails and it falls on deaf ears here to make them fix that and their know faulty cameras, is the NHTSA going to take responsibility for the dead child that wasn't yours so you would be looking as closely for one but if the know faulty system actually worked that child had a better chance of being alive because you can see your surroundings. There is a Service bulletin supporting the pictures below. …

Feb 2025

2014 Volkswagen Eos engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo6-speed dual-clutchFWD22 / 30 / 25

EPA ratings. Class: Subcompact car.

Frequently asked questions

Is the 2014 Volkswagen Eos a good car?

Based on 40 owner complaints filed with NHTSA, the 2014 Eos rates use caution: 1.4× as many complaints as a typical year of the Eos at the same age. It is one of the Eos years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Volkswagen Eos?

The air bags — 31 complaints, 78% of all complaints for this model year. Next are the electrical system (3) and transmission & drivetrain (2).

How many recalls does the 2014 Volkswagen Eos have?

There are 3 recalls for the 2014 Volkswagen Eos, the most recent from May 16, 2018 (unknown or other). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Volkswagen Eos?

The best years by complaints, compared at the same age, are 2015, 2016 and 2011. Years to avoid or approach with caution: 2012, 2009, 2010, 2008 and 2014. See the full Volkswagen Eos years comparison.

At what mileage do 2014 Volkswagen Eos problems happen?

The median mileage reported in complaints is about 18,000 miles; 80% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.