Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Volkswagen CC owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Airbag non deployment after 2 service recalls. I don't feel safe driving my children around in a car that is not equipped for safety. Fuel pump control module is not working probably even after service recall. Engine malfunctioning.
The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won't deploy and cause fatal or deadly injuries in case of crash. I don't feel safe driving it in this condition.
The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.
Tl* Takata recall. The contact owned a 2014 Volkswagen CC. While driving approximately 10 MPH, the vehicle accelerated out of control across the road and crashed into a couple of trees in a neighbor's yard. There were no warning indicators illuminated. The contact stated that only the driver side air bags deployed. A police report was filed. The driver sustained injuries that required medical attention. The vehicle was totaled and was towed to the dealer (diehl automotive, 258 pittsburgh rd, butler, pa 16002, [phone]). The manufacturer was not made aware of the failure. The contact received recall notifications for NHTSA campaign numbers: 17V509000 (fuel system, gasoline) and 18V148000 (air bags), which stated that parts were unavailable. The failure mileage was approximately 20,000. Parts distribution disconnect.
Driving the car (which was purchased 6 months ago from our local Honda dealership) honked the horn on the car coming home from picking up the kids from school. Driving through local streets and all of a sudden the air bag sign came on. Now when I turn car on it states airbag defect and none of the controls work on the steering wheel. The car is my wife's car and she drive my two little boys in it daily. The airbag defect warning is concerning especially reading other owner's complaints in regards to this issues.
Takata recall, I have been waiting for the part since July 2018. This is a safety recall and currently I am taking a major risk by driving my vehicle which I need to get back and forth to work. I am extremely anxious and upset as the dealership has been unable to provide me with any information as to when the part will be available.
My horn,my air bag and all controls in steering wheel are not working.I took it to vw service center & they quoted me $948 for a new clock spring.hasnt this part been recalled? It's a lease and that's insane,this is the second time this has happened
17V509 recall #. Fuel pump control module could cause power outage and already has. Twice. And they are still refusing to fix this. I've had to replace my battery and two months later was stranded because I lost power while stationary.
My airbag light is on once again and I have only had the recall replaced once never had the second so some shop has scammed that they replaced it. I need it fixed
Related recalls
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification…
Air bags › Frontal
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off.
NHTSA investigations
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…
Air Bag Clockspring Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while…
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…
Airbag complaints in other CC years
Frequently asked questions
How common are airbag problems on the 2014 Volkswagen CC?
NHTSA has 52 complaints about the air bags of the 2014 Volkswagen CC, 65% of the model year's 80 complaints.
Is there a recall for 2014 Volkswagen CC airbag problems?
Yes — NHTSA recall 18V-148 (inflator module, Mar 6, 2018); NHTSA recall 16V-078 (inflator module, Feb 10, 2016); NHTSA recall 15V-483 (frontal, Aug 4, 2015). Recall repairs are free at authorized dealers.
At what mileage do 2014 Volkswagen CC airbag problems start?
Half of the complaints with a recorded mileage happened before about 48,000 miles, and 30% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 1 injury to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.