Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2009 Volkswagen CC owners, lightly cleaned up (personal details are redacted by NHTSA).
Issue happened after incident in August 2011 and progressively became worse. Steering wheel will lose electrical power to controls (I.e. Stereo controls) and causes airbag warning light to come on and horn will not function at all. Dealer looked into issue and found that the clockspring needed replacement. Clockspring replaced in steering wheel and airbag issue has been resolved but steering wheel control issue still remains along with not having a working horn. Vw USA had no known fix for this issue as al wiring is in working order. Dealership requested vehicle be brought back in for a further look.
Takata recall. Volkswagen of oakland in oakland ca. Refused to replace my airbag. I dropped my car off on 4/05/2017 and when it was returned to me, I was told that they were not going to correct the airbag problem in my car until after June. I contacted vw headquarters and was told that the dealer should have repaired my car because my car was on the list to be repaired. I was acting on a letter that I received in late April from vw advising me to take my car into the nearest dealer to have my airbag repaired.
Tl* the contact owns a 2009 Volkswagen CC. While driving approximately 40 MPH, the air bag warning indicator illuminated and the service air bags appeared on the instrument panel. The contact also stated that the vehicle was repaired per an unknown air bags recall on November 15, 2017 by pete moore imports Volkswagen in pensacola, florida. The manufacturer was notified of the recurrence. The vehicle was not repaired again. The approximate failure mileage was 91,227.
Takata recall this issue was reported on 2/9/16. Three months has passed and no solution has been provided. I refuse to drive around in a car not fit for the road. Every day that passes there could be an 11th or 12th death. This is a scary experience. I plan to initiate a law suit against Volkswagen for putting me in harms way and not resolving my issue in a timely fashion. I just want to be safe when I travel, not worry about my car being safe enough to drive.
Takata recall I took my car in to get my airbags replaced with a newer version to rusty wallce Volkswagen nov.10nth today my driver airbag inflated as soon as I parked it. The key was in the ignition and I was far away from any other car.im glad im OK but this could have been much worse. I am very upset that this happened. I drive a 2009 Volkswagen CC. What is the purpose of fixing a faulty recall with another damaged part.
Takata recall: I am reading that people are being injured and dying, and the news says to stop driving the car. The dealership has no resolution. There is no time-line for a repair. I used your live chat and was told I could ask for a rental. The dealership said that no rental will be provided, it was up to me to take the risk to drive the car.
Takata recall my vehicle has an airbag recall and yet I have not been given an option to take it in for check up. I hope to also get the dash cleared up of all the lights indicating various errors on my car. My vehicle started acting up this way as it was stationary for about 6 months total now.
Takata recall - received an April 2016 letter from vw concerning the airbag recall of February, 2016. And, since the letter nothing has been scheduled. I have not heard a word or a call. 6-months is a long time!!
I have been notified of the recall. The dealership says they can not replace it, no replacement parts. I want a rental car until it is fixed. My life is in jeopardy when I drive, not a great feeling.
Tl* Takata recall. The contact owns a 2009 Volkswagen CC. While driving 45 MPH, the vehicle stalled without warning. The vehicle was able to restart after unknown attempts. The contact mentioned that the failure occurred on two occasions. The vehicle was taken to vacaville Volkswagen (21 orange dr, vacaville, ca 95687) where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired. In addition, the contact stated that there was a loss of power while driving various speeds. The vehicle was taken to the same dealer, but was not diagnosed due to the cost. The vehicle was not repaired. The contact experienced another failure where the steering wheel seized while driving. The vehicle was not taken to a dealer or repaired for the failure. The VIN was included in NHTSA campaign numbers: 17V509000 (fuel system, gasoline) and 16V078000 (air bags). …
Related recalls
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018.
Air bags › Frontal › Driver side › Inflator module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification…
NHTSA investigations
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta…
Airbag complaints in other CC years
Frequently asked questions
How common are airbag problems on the 2009 Volkswagen CC?
NHTSA has 59 complaints about the air bags of the 2009 Volkswagen CC, 43% of the model year's 136 complaints.
Is there a recall for 2009 Volkswagen CC airbag problems?
Yes — NHTSA recall 18V-148 (inflator module, Mar 6, 2018); NHTSA recall 16V-078 (inflator module, Feb 10, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2009 Volkswagen CC airbag problems start?
Half of the complaints with a recorded mileage happened before about 89,000 miles, and 8% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.