2023 Toyota Venza Hybrid Problems & Complaints

Better than average76% fewer complaints than a typical year of the Venza Hybrid at the same age

Owners have filed 21 complaints about the 2023 Toyota Venza Hybrid with the National Highway Traffic Safety Administration. That is 76% fewer than a typical Venza Hybrid model year at the same age, making the 2023 one of the better Venza Hybrid years. The most reported problem area is the driver assistance (7 complaints, typically around 0 miles). 3 recalls cover this model year.

21complaints
3recalls
10crashes
0fires
9injuries
0deaths

Most common 2023 Toyota Venza Hybrid problems

  • Driver assistance~0 miles
    733%
  • Electrical system~3,000 miles
    419%
  • Brakes~0 miles
    314%
  • Lights
    314%
  • Other / not specified
    314%
  • Speed control & acceleration~15,000 miles
    314%
  • Air bags
    210%
  • Windows, wipers & sunroof
    210%
  • Engine & cooling
    15%
  • Equipment & accessories~31,000 miles
    15%
  • Transmission & drivetrain
    15%

Share of the 21 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Toyota Venza Hybrid complaints by model year

2021202220232024188422125
Owner complaints per model year, Toyota Venza Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Venza Hybrid years: 2023, 2024. Compare all years →

2023 Toyota Venza Hybrid recalls (3)

Back over prevention › Display function

NHTSA recall 25V-744 · Oct 30, 2025 · 1,024,407 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331.

Electrical system › Instrument cluster/panel

NHTSA recall 25V-595 · Sep 11, 2025 · 591,377 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the…

Equipment › Other › Labels

NHTSA recall 24V-548 · Jul 23, 2024 · 33,848 vehicles

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra…

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

What 2023 Toyota Venza Hybrid owners say

Driver assistance

Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues with the vehicle regarding brakes and acceleration. The car had less than 250 miles on it. Issue was reported to the dealer from where it was purchased after the collision. Vehicle is likely totaled pending an assessment by the insurance company. As the driver I had the choice of a direct impact with a string of cars stopped at the end of the off-ramp at a high rate of speed or hitting the barrier wall to slow my momentum. I chose the barrier wall to reduce the risk of the collision upon others.

Automatic emergency braking · 0 miles · Jan 2023 · crash · 2 injuries

The contact owns a 2023 Toyota Venza. The contact stated that while his wife was driving out of the garage at an undisclosed speed, the transmission was shifted into drive (D); however, his wife's foot slipped off the brake pedal and the vehicle crashed into their residence. The contact stated that the forward collision sensing system failed to operate. No injury was sustained. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and dispatched a third-party engineer to inspect the vehicle. The failure mileage was approximately 86.

0 miles · Mar 2023 · crash

Electrical system

The contact owns a 2023 Toyota Venza. The contact stated that while at a complete stop, the vehicle accelerated without warning as the accelerator pedal was released. As a result of the failure, the contact crashed into the rear end of another vehicle. The air bags did not deploy upon impact. A police report was not filed and no injuries were reported. The vehicle resumed normal operation after the failure. The vehicle was later towed to the dealer where they were unable to duplicate the failure. The contact was initially informed that the event data recorder did not record the accident. The contact was later informed that the vehicle control history showed that the vehicle's brake pedal was released and that the accelerator pedal was applied before the accident, the contact disputed the finding. The manufacturer was notified of the failure and a case was filed. …

3,000 miles · Sep 2023 · crash

While driving on the interstate the volume on the radio went to full max volume, blasting in our ears, scaring us and in a frantic mode tried to shut it off with no avail almost could have caused an accident. None of the controls on the panel or steering wheel would turn it off. Finally after numerous attempts in a frantic manner was able to power off the audio. Controls wouldn't respond until I did a reboot the next day.

Oct 2023

Brakes

Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues with the vehicle regarding brakes and acceleration. The car had less than 250 miles on it. Issue was reported to the dealer from where it was purchased after the collision. Vehicle is likely totaled pending an assessment by the insurance company. As the driver I had the choice of a direct impact with a string of cars stopped at the end of the off-ramp at a high rate of speed or hitting the barrier wall to slow my momentum. I chose the barrier wall to reduce the risk of the collision upon others.

0 miles · Jan 2023 · crash · 2 injuries

My wife owns this Toyota Venza. On October 9, 2024, I took the vehicle to the dealership for maintenance and all regular checkups passed. No sensor lights nor problem lights were on during the incident. On October 16, 2024 my wife was parking in a spot to pick up the mail in our community's mailbox. She pressed the brake and tried to park the vehicle when suddenly the motor accelerated over the parking lines on its own to a small hill continuously. My wife tried to press the brake multiple times with no success and the motor continued accelerating on its own. My wife turned the steering wheel to the right to avoid running into the hill or flipping the vehicle over. Once turned, the vehicle continued accelerating crossing over a neighborhood street and finally crashing into a neighbor's wall. …

Oct 2024 · crash · 1 injury

Frequently asked questions

Is the 2023 Toyota Venza Hybrid a good car?

Based on 21 owner complaints filed with NHTSA, the 2023 Venza Hybrid rates better than average: 76% fewer complaints than a typical year of the Venza Hybrid at the same age. It is one of the best Venza Hybrid years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2023 Toyota Venza Hybrid?

The driver assistance — 7 complaints, 33% of all complaints for this model year, most often about automatic emergency braking. Next are the electrical system (4) and brakes (3).

How many recalls does the 2023 Toyota Venza Hybrid have?

There are 3 recalls for the 2023 Toyota Venza Hybrid, the most recent from October 30, 2025 (display function). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Toyota Venza Hybrid?

The best years by complaints, compared at the same age, are 2023 and 2024. See the full Toyota Venza Hybrid years comparison.

At what mileage do 2023 Toyota Venza Hybrid problems happen?

The median mileage reported in complaints is about 3,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.