Most common 2024 Toyota Prius Prime problems
Share of the 15 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Toyota Prius Prime complaints by model year
Best Prius Prime years: 2019, 2023, 2021. Compare all years →
2024 Toyota Prius Prime recalls (4)
Electrical system › Wiring › Switches/knobs/buttons
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331.
Back over prevention › Display function
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331.
Equipment › Other › Labels
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra…
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Electrical system › Wiring › Switches/knobs/buttons
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331.
What 2024 Toyota Prius Prime owners say
Electrical system
The contact owned a 2024 Toyota Prius Prime. The contact stated that while driving 20 MPH with cruise control engaged, while depressing the brake pedal, the vehicle accelerated. The vehicle crashed into the rear bumper of the vehicle ahead. The air bags deployed and the vehicle was deemed a total loss. The contact was seated in the driver's seat and sustained injuries to the chest, ankles, knees, neck, shoulders, upper and lower back. Medical attention was provided. The other driver sustained injuries and required medical attention. The vehicle was towed to a tow yard. A Police report was filed. The manufacturer was notified of the failure. The failure mileage was 22,233.
Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific supplier and during a specific production period. Other Toyota and Lexus vehicles sold in the U.S. are either equipped with a different electric rear door lock system or do not have an electric rear door lock system and do not have the condition described in this report. Unknown. Toyota is unable to provide an estimate of the percentage of vehicles to actually contain the defect. Whether water enters the door opener switch and causes a short circuit that could lead to a door switch activation depends on various conditions, as described further below. …
Wheels & tires
The contact owns a 2024 Toyota Prius Prime equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: (N/A). The contact stated while the vehicle was parked in the driveway, the contact noticed that the rear passenger's side tire had deflated. Upon inspecting the tire, the contact noticed that the sidewall of the tire was lacerated. The tire was ordered from the dealer and replaced at Discount Tires. Additionally, the contact stated while the dealer was servicing the vehicle, the contact was informed that there was a plug on the side of the front passenger's side tire. The tire was replaced. Additionally, the contact stated that while his partner was driving 65 MPH, the front driver's side tire had a blowout. The contact's partner was able to pull over to the side of the road. The vehicle was towed to a tow yard because the dealer was closed. …
This is a 2024 Toyota Prius prime lease in February 2024. I went to our trusted local car shop for our annual inspection, and was told that we need to replace all four tires and we're just passed 24,000 miles on our odometer. We are two seniors living in New York State and we only drive on paved roads. We believe this is a failure both of Toyota and Toyota for choosing these tires on this particular model. We were told we need to spend over $1000 to replace tires on a car we do not own. Toyota pointed us in the direction of Toyo, and Toyo pointed us in the direction of Toyota. This is unacceptable and we do not want to pay $1000 for tires that should not be worn out after 24,000 miles with normal driving. We'd like to get some satisfaction on this issue.
2024 Toyota Prius Prime engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.0L 4-cyl plug-in hybrid | CVT | FWD | 53 / 51 / 52 |
EPA ratings. Class: Midsize car.
Frequently asked questions
Is the 2024 Toyota Prius Prime a good car?
Based on 15 owner complaints filed with NHTSA, the 2024 Prius Prime rates average: 1.4× as many complaints as a typical year of the Prius Prime at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2024 Toyota Prius Prime?
The electrical system — 6 complaints, 40% of all complaints for this model year. Next are the wheels & tires (3) and locks & latches (2).
How many recalls does the 2024 Toyota Prius Prime have?
There are 4 recalls for the 2024 Toyota Prius Prime, the most recent from January 28, 2026 (switches/knobs/buttons). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Toyota Prius Prime?
The best years by complaints, compared at the same age, are 2019, 2023 and 2021. See the full Toyota Prius Prime years comparison.
At what mileage do 2024 Toyota Prius Prime problems happen?
The median mileage reported in complaints is about 7,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.