The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
The risk
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
The fix
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Recall details
| NHTSA campaign | 24V-274 (24V274000) |
|---|---|
| Manufacturer number | 24TB06 / 24TA06 |
| Manufacturer | Toyota Motor Corporation |
| Component | Electrical system › Wiring › Switches/knobs/buttons |
| Report date | April 17, 2024 |
| Owners notified | September 9, 2024 |
| Vehicles affected | 55,690 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 24V-274 repair free?
Yes. Toyota dealers will fix the problem at no cost: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 55,690 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.