Most common 2017 Toyota Prius Prime problems
Share of the 42 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Toyota Prius Prime complaints by model year
Best Prius Prime years: 2019, 2023, 2021. Compare all years →
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2017 Toyota Prius Prime:
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
What 2017 Toyota Prius Prime owners say
Windows, wipers & sunroof
My 2017 Toyota Prius Prime has experienced a second windshield crack perhaps hit by a small object, which I didn't notice at all. The crack is a "L" shape, about 15 in at each direction. The firs Windshield crack was happened about a year ago. Toyota dealer replaced it with an original Toyota Windshield. I believe this particular Windshield type isn't strong enough to withstand a small stone hitting it. As I didn't notice any loud popping sound during driving
Summary: have owned my Prius Prime for eight months and have needed to repair one windshield chip, replace my windshield once, and currently have another crack that cannot be repaired. Details: purchased my Prius Prime dec 10, 2017. On dec 20, 2017, got a chip in my windshield while driving to work along the local highway and was able to get it repaired same-day. In June 2018, got another chip in my windshield and the crack spread beyond repair almost immediately. Started the process to have it replaced and it took approximately six weeks and three appointments with safelite before they had the correct windshield with the correct parts. According to safelite, Toyota had changed the design of the windshield and the new design was on backorder. Paid my $500 deductible for this replacement. …
Electrical system
Approximately July 19th 2021 at 4 a.m. in the morning on 2021 going Southbound on 210 going towards San Bernardino we will see the flat tire at the very end since the flat tire the hybrid system says offline not available car stalled pulled over tire was blown out. This is the second time that the hybrid system has been reported offline or malfunction. Upon further review the records of the vehicle I have noticed that on January 18th 2021 the previous owner had a similar incident but the dealership in Hemet California failed attempt to repair it or document it correctly and falsified records
Jbl touchscreen 11.6 on Prius prime plugin 2017 has capacitive buttons like FM AM SPEAKER/Audio, and resistive buttons like Volume and Sufio not registering a finger touch or pressure. All other icons on touchscreen work and respond. Bluetooth works but no sound when a text message is read from my iPhone. Started when heat index was 107 on June 23. With climate change I am concerned that EV and PHEV touchscreens may need to be recalled to prevent this kind of failure. Mechanic said it WAS NOT FUSES OR BATTERY, and AICHATGBT proffered a software glitch or a neede update
Brakes
-The following systems malfunctioned all at the same time on 2021-07-23 at approximately 5:00pm CDT traveling at ~70mph on the interstate in normal conditions in HV system mode: -Low Braking Power -ABS Control System Malfunction -Lane Departure Alert Malfunction -Traction Control Malfunction -Pre-Collision System Malfunction -This is available for inspection upon request, if loaner vehicle is provided and covered. -My girlfriend and I were put at risk due to multiple safety systems malfunctioning, which drastically increased chances of an accident -The vehicle has been diagnosed by a certified Toyota repair shop, and the issue could not be replicated nor found by them. I am also unable to replicate the malfunction. See attached photos. -The vehicle has been inspected three times in the past 30 days by Carvana, Beneficial Automotive in Moore, OK, and Fowler Toyota in Norman, OK. …
When driving on the interstate, the car lost power steering and power brakes, making the vehicle very difficult to maneuver. Fortunately, there were no cars immediately nearby, otherwise this could have been a very different description. The car was towed to a dealership. They reported that they believe this is due to a faulty cell in the vehicle's auxiliary (12V) battery. There was no warning or symptom of this prior to the loss of power steering and power brakes.
2017 Toyota Prius Prime engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 1.8L 4-cyl plug-in hybrid | CVT | FWD | 55 / 53 / 54 |
EPA ratings. Class: Midsize car.
Frequently asked questions
Is the 2017 Toyota Prius Prime a good car?
There isn't enough complaint history for the Prius Prime to compare model years reliably. So far owners have filed 42 complaints with NHTSA.
What is the most common problem with the 2017 Toyota Prius Prime?
The windows, wipers & sunroof — 9 complaints, 21% of all complaints for this model year. Next are the electrical system (7) and brakes (4).
How many recalls does the 2017 Toyota Prius Prime have?
NHTSA lists no recalls for the 2017 Toyota Prius Prime. You can still confirm with your VIN using our VIN recall check.
What are the best and worst years of the Toyota Prius Prime?
The best years by complaints, compared at the same age, are 2019, 2023 and 2021. See the full Toyota Prius Prime years comparison.
At what mileage do 2017 Toyota Prius Prime problems happen?
The median mileage reported in complaints is about 7,000 miles; 89% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.