Toyota Recall 23V-720: Structure – bumpers

Affected: 2020–2023 Toyota Highlander, 2020–2023 Toyota Highlander Hybrid. Filed with NHTSA on October 26, 2023, covering about 750,795 vehicles.

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

The risk

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

The fix

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Recall details

NHTSA campaign23V-720 (23V720000)
Manufacturer number23TB12 / 23TA12
ManufacturerToyota Motor Corporation
ComponentStructure › Body › Bumpers
Report dateOctober 26, 2023
Owners notifiedApril 22, 2024
Vehicles affected750,795
Initiated byManufacturer

Vehicles covered

Owner complaints about the body & structure

Frequently asked questions

Is the recall 23V-720 repair free?

Yes. Toyota dealers will fix the problem at no cost: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 750,795 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.